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Build 70 – Tweaking Twitter!

We just pushed an update to alpha testers (Build 69, r24489) which implements many of the usability enhancements and you have recommended over the past week along with a bunch of bug fixes. As always, you can read the entire list of enhancements on our Change Log. Notable changes include:
Numerous Twitter Enhancements
Possibly fixed a crash when returning from hibernate
Possibly fixed a bug that caused AIM to disconnect a lot while sending IMs
We are close to pushing the release to all users so if you experience any issues please use “Help > Send Bug Report” in the main menu to submit a diagnostic log or email us at bugs@digsby.com.
If you would like to become an alpha tester and get new releases before everyone else, download this file and place it in the main program folder. Keep in mind that as an alpha tester you may get a release with a few bugs every now and then.  We are looking for people who are proactive in reporting these issues so we can fix them before builds go out to all users.

Wow, what a week it’s been since our Twitter launch at DEMOfall 09. We just pushed a new release (Build 70, r24502 r24505) to all non-alpha users that incorporates much of your feedback. With your help, we’ve made several Twitter enhancements and fixed several bugs.  As always, you can read the entire list of enhancements on our Change Log. Notable enhancements and fixes include:

  • You can right click on a button in the top bar of the Twitter window and mark all as read in that view
  • Directs and mentions now show up in the Infobox
  • A new setting for the Twitter timeline to be “always on top”
  • Clicking “Reply” or “Retweet” in a pop-up notification marks that tweet as read, along with clicking next or right clicking to dismiss
  • Digsby will now know your last sent tweet even if it was sent from another client
  • Fixed a bug that caused the “New Group” dialog in Twitter to not show everyone you follow
  • Fixed a bug that caused Facebook to get stuck on login when it should have gone to “Failed to Connect”
  • Possibly fixed a bug that caused AIM to disconnect a lot while sending IMs
  • A fix for some Hotmail accounts that were unable to connect

We realize that our Twitter implementation is a bit different than other clients. Our goal is to make it easy to follow and interact with your friends and contacts on Twitter without missing a loop. So now that you’ve had a chance to play with Twitter for a few days, we’d like to know your thoughts.

If you run into any trouble, use “Help > Send Bug Report” to submit a diagnostic log or email us at bugs@digsby.com.

Let us know what you think in the comments and spread the word!

Update 1 (9/29/2009 3:56pm EST)You can now log into Twitter via your email address! The new build number is r24505.

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Build 69 – Private Alpha Release

We just pushed an update to alpha testers (Build 69, r24489) which implements many of the usability enhancements and you have recommended over the past week along with a bunch of bug fixes. As always, you can read the entire list of enhancements on our Change Log. Notable changes include:

  • Numerous Twitter Enhancements
  • Possibly fixed a crash when returning from hibernate
  • Possibly fixed a bug that caused AIM to disconnect a lot while sending IMs

We are close to pushing the release to all users so if you experience any issues please use “Help > Send Bug Report” in the main menu to submit a diagnostic log or email us at bugs@digsby.com.

If you would like to become an alpha tester and get new releases before everyone else, download this file and place it in the main program folder. Keep in mind that as an alpha tester you may get a release with a few bugs every now and then.  We are looking for people who are proactive in reporting these issues so we can fix them before builds go out to all users.

Update 1 (9/29/2009 10:45am EST): Today we’ve got some fixes for the Twitter issues from last night’s release. The new build number is r24497.

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Build 68 – Private Alpha Release

We just pushed an update to alpha testers (Build 68, r24416) which has a few new log statements to help us hunt down a crash that a few people have been reporting.

Update 1 (9/25/2009 1:55pm PST): Thanks to some of the changes from the previous alpha, we have a potential fix for the crash that we’re hunting down. There’s also a few usability enhancements for Twitter and some Hotmail bug fixes that you can read about on our changelog. The new build number is r24440.

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Build 67 – Twitter! Twitter! Twitter!

When we first launched Digsby, Twitter was not nearly as dynamic as it is today.  It has grown to become more than just a place for you to say what you’re doing.  When you reply to a tweet, you aren’t just commenting on an isolated newsfeed item – you’re participating in an ongoing global conversation.  We feel that most other Twitter clients don’t reflect this in their design.

Today, we are embracing this shift with a completely redesigned Twitter implementation in Digsby that is unlike any Twitter client you’ve seen.  Our goal is to make Twitter feel less like a timeline and more like a conversation.  Highlights include:

  • Single column user interface that doesn’t take up your whole screen
  • Tweets are shown in chronological order so you read the conversation as it happens instead of seeing the tail end first and reading it backwards
  • Digsby keeps track of unread counts but you never have to mark tweets as read. Digsby does it for you automatically
  • Whenever you open the Twitter window, Digsby brings you right where you left off so you can continue reading the conversation without missing a tweet
  • Conquer information overload by filtering groups of users out of the main timeline so it is the most useful view and not the most cluttered
  • Snapshot view of recent tweets is still available in the Infobox along with the added ability to reply and retweet right inline
  • Reply and Retweet right from popup notifications so you can stay on task and stay in the loop
  • Automatic URL shortening when you paste links and automatic photo uploading when you paste pictures or screenshots

We will be showing off the new functionality at DEMOfall09 later today.  You can watch the live demo at 9:50AM PST / 12:50PM EST – http://demo.com/

The rules of DEMO state that we need to make our public debut at the conference.  That means we couldn’t alpha test the Twitter implementation as much as we usually test releases so expect a few bugs. We’ll work diligently over the next couple weeks to iron out all the bumps and make it into the solid product you’ve come to expect!

If you run into any trouble, use Help > Send Bug Report to submit a diagnostic log and include steps on how to consistently reproduce the bug whenever possible.

Let us know what you think in the comments and spread the word!

Update 1 (9/22/2009 9:30pm PST): We are working on fixing a crash that happens on older AMD and Pentium 3 processors.  We’ll push out an auto-update as soon as it is fixed.  Also,  thank you all for the wonderful feedback about usability.  We want to make Digsby the best Twitter client in the world and we’ll start making iterations to tweak the things we got wrong and build on the things we got right!  Keep the feedback coming and please let us know how it feels after using it for a day or so.

Update 2 (9/23/2009 8:30am PST): We are working fixing two login issues.  First, if you are trying to log in with your email address instead of your username that will fail.  If you change it to log in with your username this will bypass the issue.  Second, if you have special characters in your password, it will fail.  Changing your password temporarily while we fix this will bypass the issue.

Update 3 (9/23/2009 2:55pm PST): Thank you to everyone for the wonderful feedback.  We just push the first update to the new Twitter implementation with the following changes:

  • Fixed an issue that caused Digsby to crash for people running old AMD and Pentium 3 processors
  • Fixed a bug that caused users to get “Failed to Connect” when logging in with their email address in stead of their username
  • Fixed a bug that caused users to get “Failed to Connect” if they had special characters in their passwords
  • Brought back some old functionality to the infobox like seeing your most recent tweet and the ability to tweet from it
  • Added ability to hide unread counts in infobox and tray icon so if you don’t use the full featured “IM Window Style” interface, they don’t get in your way (Click “Hide” in the infobox next to the Alerts section)
  • As you scroll down in the infobox it will add more tweets to the end so you can see your entire timeline instead of just 20 items
  • Added “Mark All As Read” and “New Tweet” menu items to the right click menu
  • “Ctrl + C” now works in the “IM Window Style” view
  • Added some contrast to the bottom of the “IM Window Style” interface so the input area where you tweet from becomes more prominent

Comments

Digsby Demo Video!

One of the great things about being in an incubator is that we get to work right next door to amazing start-ups.  One of those start-ups happens to be Dumbwaiter Design, a passionate design firm with some serious talent.  They’ve made an incredible 90-second demo video for our homepage that shows off everything Digsby has to offer!

Telling your friends about Digsby is now even easier – you can just show them!  If you like the video, give it a 5-star rating and take a few moments to share it with your friends on Facebook and Twitter.

digsby_demo2

Speaking of demos…. We will be at the DEMOfall 2009 on Tuesday unveiling a brand new Twitter implementation in Digsby that is unlike any other Twitter client you’ve seen.  If you happen to be attending DEMO, stop by station #48 and say hello.  You can also watch the entire conference live tomorrow at http://www.demo.com.

We want extend a big thank you to Dumbwaiter Design for the hard work they put into this video.  We highly recommend you check them out!

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Build 66 – Private Alpha Release

We just pushed an update to alpha testers (Build 66, r24212 r24269) which has a new input box that will be capable of handling multi-formatting.

It currently only does per-message formatting and not per-character formatting but we are adding per-character support right now.  If you experience any issues please use “Help > Send Bug Report” in the main menu to submit a diagnostic log or email us at bugs@digsby.com.

Update 1 (9/18/2009 3:25pm EST): Rolled this back for now – not ready for prime time.  Thank you for the bug reports and crash reports.

Update 2 (9/19/2009 1:00pm EST): Fixed the reported issues and taking another stab at it.  The new release is r24269.  Please let us know if you run into any bugs with the new input box.

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Build 65 – New Installer Experience!

New Features! New Installer! New Digsby!  We just pushed out a new release (Build 65, r24143 r24208 r24214) to all users!  We’ve made some big changes to Digsby making it better than ever!  The release includes all changes from Builds 64 and 65 on our Change Log.  Notable changes include:

New Installer

In a recent blog post we asked for your feedback about our installer and revenue models.  You let your voices be heard!  Over 9,500 of you voted in our poll and left 650+ comments.  We read every comment and went over each argument very carefully.  Although the majority of you voted to keep things the same, several of you spelled out very convincing arguments for alternative revenue methods.

So, today we are changing things.  We have switched to a new user-friendly installer that no longer shows ads for five bundled products.  Instead, it will show one ad for the Digsby Ask Toolbar, which brings news, weather, sports, maps, and more right to you fingertips! We will work to improve the toolbar over time, adding some of the social network functionality you already love in Digsby.

The new installer also asks users explicitly during installation if they’d like to contribute their unused CPU power to sponsored grid computing projects.  We also added a new tab to the preferences window with fine-grained options for the Research Module.  Blasting ads all over our product is the last thing we want to do so we will keep experimenting with unique, non-intrusive models like these.

You can download the new installer here:

New Facebook Newsfeed

We are very excited to introduce a completely redesigned Facebook Newsfeed in Digsby.  It now shows the exact same stream that you see on Facebook.com including comments, likes, and photos.  It’s also completely interactive so you can post your status, comment on stories, ‘like’ items and even browse through entire photo albums right from the Facebook Infobox.

MySpaceIM Support

We are adding MySpaceIM to the arsenal of protocols we support in Digsby.  Fitting nicely with our recently redesigned MySpace Activity Stream, you can now chat with all your MySpace friends right from Digsby. Just add it as an IM account in Preferences > Accounts.

Digsby Achievements

We are introducing a new feature that lets you share the milestones you hit in Digsby with your friends.  In the future we may award points for these that you can redeem for prizes but for now the milestone are just shared with your friends via the Facebook newsfeed just like achievements in other Facebook apps you use.  You will be asked if you would like to enable or disable this functionality and you can turn it on/off by editing your Facebook account in Preferences.  There is more info about this feature on our FAQ.

Teaser!!!

We will be at the DEMO Conference next week launching a brand new Twitter implementation in Digsby that will blow you away!  Digsby will become the world’s first full-featured Twitter client that is designed for the average user.  Our core competency has always been usability and we take it to the next level with this highly-intuitive and functional release! (how many buzz words can you squeeze into one paragraph)

There are a lot of new features and enhancements in this release which means we’re one step closer to Mac/Linux.  We will keep pushing to make Digsby even better and greatly appreciate all your support!  We made a massive mistake by not being more dilligent in making sure that all users are aware of how Digsby is monetized.  We are truly sorry and this will never happen again.  We realize it wasn’t the best first impression of Digsby for your friends.  From now on, we will prominently show you all the ways you can support Digsby.

Let us know what you think of the New Installer and new features.  Leave a comment below, mention us on Twitter, or become a fan on Facebook and mention @Digsby in your status update.  We hope you enjoy the new Digsby!

Update 1 (9/18/2009 2:30pm EST): A big thank you to everyone who submitted bug reports related to this release.  We just pushed out a patch release fixing the issues reported.  The new release number is r24208 and fixes include:

  • Fixed a bug that caused Hotmail actions such as Delete and Mark as Read to not work
  • Fixed a bug that caused Yahoo to process incoming unicode IMs incorrectly
  • Fixed a bug that caused Facebook to get stuck in “Connecting” state when it should have gone to “Failed to Connect” due to network error
  • If you don’t give Digsby Facebook permissions, a popup will now show when the account disables
  • Fixed unicode status messages in MySpaceIM
  • MySpaceIM now obeys server and port options
  • Facebook wall-to-wall items now include both names in the popup notification
  • Fixed a bug that prevented clicking links in Facebook comments

Update 2 (9/18/2009 3:55pm EST): The last update had a case where MySpace IM could not connect. That issue is now fixed. The new release number is now r24214.

  • Fixed an issue causing MySpace IM accounts to be stuck in connecting.

Comments

Build 65 – Private Alpha Release

We just pushed an update to alpha testers (Build 65, r24127 r24143) which is primarily focused on ironing out bugs and usability issues from the last alpha. As always, you can read the entire list of enhancements on our Change Log. Notable changes include:

  • Fixed a critical bug that caused social network accounts to disappear on login for some users
  • You can now flip through entire Facebook photo albums in the newsfeed instead of just the pictures you see
  • The Facebook newsfeed is now filtered to match the rules you set up on the Facebook website
  • The research module now has its own section in preferences with info and options

We are close to pushing the release to all users so if you experience any issues please use “Help > Send Bug Report” in the main menu to submit a diagnostic log or email us at bugs@digsby.com.

If you would like to become an alpha tester and get new releases before everyone else, download this file and place it in the main program folder. Keep in mind that as an alpha tester you may get a release with a few bugs every now and then.  We are looking for people who are proactive in reporting these issues so we can fix them before builds go out to all users.

Update (9/17/2009 10:30am EST): We just pushed out a small patch fixing a bug with incoming Yahoo unicode IMs showing incorrectly and a bug that caused Facebook to get stuck in the Authenticating state.  This brings the release number to 24143.

Comments

Build 64 – Private Alpha Release

We just pushed an update to alpha testers (Build 64, r23944 r24046) which introduces many new features and enhancements. As always, you can read the entire list of enhancements on our Change Log. Notable changes include:

  • Facebook: A completely revamped Facebook Newsfeed that brings the full Facebook experience to Digsby.  Now you can post your status, comment on friend activity, “like” status updates, and even browse through photo albums.
  • MySpaceIM: We added full support for MySpaceIM to our arsenal of protocols.
  • Achievements: Share your achievements within Digsby with friends via Facebook Newsfeed.  There is more info about this feature on our FAQ.

This release is packed full of new features so we are expecting some new bugs to pop up. If you experience any issues please use “Help > Send Bug Report” in the main menu to submit a diagnostic log or email us at bugs@digsby.com.

If you would like to become an alpha tester and get new releases before everyone else, download this file and place it in the main program folder. Keep in mind that as an alpha tester you may get a release with a few bugs every now and then.  We are looking for people who are proactive in reporting these issues so we can fix them before builds go out to all users.

Update 1 (9/15/09 1:09pm EST): Small patch to help track down an issue with disappearing accounts.  If you notice that any of your accounts have gone missing, please submit a bug report immediately.

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