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Build 46 – Private Alpha Release

We just pushed an update to alpha testers (Build 46, r20058 r20063 r20092) which introduces tons of bug fixes and enhancements. As always, you can read the entire list of new features, bug fixes, and enhancements on our Change Log. Notable changes include:

  • Added auto-update capability for Windows 2000 users (if you are the admin account)
  • Fixed several bugs that prevented some users from auto-updating
  • Fixed an issue that caused buddy list data (ie: merged contacts, nicknames) to not save
  • Preferences that synchronize with our servers are compressed much more efficiently now

If you would like to become an alpha tester and get new releases before everyone else, download this file and place it in the main program folder. Keep in mind that as an alpha tester you may get a release with a few bugs every now and then.  We are looking for people who are proactive in reporting these issues so we can fix them before builds go out to all users.

We are currently focused on optimizing the most CPU intensive components in Digsby.  Our goal is to lower overall CPU usage by at least 50%.  We are also ironing out a few longstanding bugs and working on making file transfers more reliable.  After that, we’ll push several feature focused releases and begin to focus on getting the Mac and Linux releases out the door.

As always, thank you for all the feedback and enjoy the new build. If you experience any bugs please email us at bugs@digsby.com or use “Help > Send Bug Report” in the main menu to submit a diagnostic log. If you have any suggestions, please email us at features@digsby.com.

Update 1 (1/27/2008 5:40pm): We pushed a small patch to fix a bug with “message of the day” targetting so we can set a message of the day that only alpha testers see on login.

Update 2 (1/28/2008 1:40pm): We pushed out a patch fixing the ICQ login issue that was affecting users in Germany. The patch also includes a fix for a bug that prevented some users from logging into their Jabber accounts and a fix for Hotmail (Windows Live Mail) auto-login.  The new release number is 20092.

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Server Issues

A number of users are having trouble connecting to Digsby right now.  We are working on the issue and will have this resolve as quickly as possible.  We’ll post an update here when it is fixed.

Update 1: Everything is back online.   We are still digesting what happened and will post an update here with an explanation of what went wrong and what we are doing to make sure it doesn’t happen again.

Update 2: We wanted to apologize again for the short outage we had on Friday.  Below is a semi-technical explanation of what happened. There was a network disruption, which caused a mass reconnect of all logged in users.  This happens sometimes and we usually handle it without any issues.  However, this time it ended up overloading the servers, causing them to crash.  This resulted another mass reconnect and another crash.  It took a few times for things to stabilize.  This happened because several things went wrong at the same time. The new authentication system we introduced in Build 41 didn’t run properly on multiple processors.  This cut the amount of logins each sever can handle to be 1/4 of actual capacity.  As a result, a queue began to build up of people who had connected but were waiting to authenticate.  This queue started to drain the RAM each server had, causing the crash.  A variety of things are being done to prevent this in the future.  We are fixing the authentication system so a mass reconnect does not slow things down.  We are adding RAM to add a little buffer room so if this does happen again, it doesn’t result in a crash. Lastly, we are optimizing how clients reconnect when they lose the connection to our servers.

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Digsby Named “Best App of 2008″

Wakoopa, a social network centered around what software people use, has named Digsby the Best New App of 2008. It has been an exciting year for us and we want to thank all our users for the support and feedback you have given us. We will keep pushing to make Digsby even better in 2009!  Best wishes in the new year from the entire Digsby team.

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