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Thanks for Helping us get Nominated!

We want to thank everyone for helping us get nominated for the Open Web Awards!  Voting is now live and we need your help to win! You can vote once per day using the widget below.

PS: We’re sorry to keep bugging you all with these competitions.  It’s the end of the year so they are all happening at once.  We’ve had an exciting year since our public beta launch this past March and we greatly appreciate your help in spreading the word about Digsby.

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Build 39 – Private Alpha Release

We just pushed an update to alpha testers (Build 39, r19221) which introduces many new bug fixes and enhancements. As always, you can read the entire list of new features, bug fixes, and enhancements on our Change Log. Notable changes include:

  • Fixed 5 crash causing bugs thanks to all your crash reports!
  • Many fixes for remaining unicode issues in AIM/ICQ
  • Fixed a memory leak that happened when your network connection was disconnected for a period of time
  • Small performance improvements for the buddy list and more to come

If you would like to become an alpha tester and get new releases before everyone else, follow the instructions here:

http://blog.digsby.com/archives/57

Keep in mind that as an alpha tester you may get a release with a few bugs every now and then.  We are looking for people who are proactive in reporting these issues so we can fix them before builds go out to all users.

As always, thank you for all the feedback and enjoy the new build. If you experience any bugs please email us at bugs@digsby.com or use “Help > Send Bug Report” in the main menu to submit a diagnostic log. If you have any suggestions, please email us at features@digsby.com.

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Build 38 – Quick Patch (and the Crunchies!)

We just pushed an update (Build 38, r19187 r19212) which is a small patch to bring back MySpace social network functionality. A protocol change earlier today caused users to no longer see status updates in the MySpace infobox.

On another note, the second annual “Crunchies” are here! The Crunchies is an award ceremony organized by TechCrunch, GigaOm, and VentureBeat to honor the best startups of 2008. Last year’s winners included Facebook, Digg, Twitter, Netvibes and many others.

We’ve had an amazing year since our March, 2008 public beta launch and hope you can help us bring home a trophy or two! You can nominate us in as many categories as you want using the links below:

We want to thank you all for your ongoing support and wish you a wonderful holiday season!

Update (11/24/08 5:35pm): We pushed a fix for a crash, bringing the revision to 19212.

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Help Us Fix Crashes!

Every day we get crash reports from about 0.1% of our users. While that may not sound like much, we want to make Digsby as reliable as possible. The last few remaining crash causing bugs have been pretty mysterious and even the crash reports are not helping us hunt them down.

Often times something goes wrong but the application does not crash until later so the original cause is not obvious. We created a version of Digsby that records MUCH more diagnostic information as it runs.  It keeps track of its state after every little thing that happens and as soon as it detects something going wrong it will crash. Getting crash reports from this version of Digsby will make the bugs much more apparent and we should be able to fix them right away.

We need your help! If Digsby crashes for you pretty regularly, please follow the instructions below to use this test release.

  • Step 1: Read the warnings below!
  • Step 2: Download it here: http://update.digsby.com/digsby_debug.zip
  • Step 3: Unzip the folder somewhere (ie: your desktop)
  • Step 4: Instead of clicking the shortcut you normally click, run Digsby.exe inside the Digsby folder you just unzipped
  • Step 5: Click “Help > About” to make sure that you are running dev
  • Step 6: If it crashes, please submit a crash report when prompted to do so

WARNING 1: This debug version of Digsby will NOT run on Windows Vista. Please only participate if you are running Windows XP 32-bit.

WARNING 2: The conversation themes are disabled. The IM window will look very plain – that is not a bug.

WARNING 3: This version of Digsby will run more slowly than the regular release because of all the diagnostic stuff happening under the hood. Use it until you get Digsby to crash a few times and then feel free to switch back to the regular release if it is running too slowly for you.

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Build 37 – Lean Green IMing Machine!

We just pushed Build 37 (r18938 r18955 r18971) to all users. This is our first public release since switching to an alpha release cycle. We want to thank the 3,000-ish alpha testers who helped over the past few weeks. The release pushed out today to all users includes all the features, bug fixes and enhancements in Builds 35, 36, and 37 on our Change Log.

On another note, Mashable is holding the second annual Open Web Awards. Please show your support by nominating us for the “Social Networking Applications” category using the widget below.

Voting has ended – thank you for your support!

As always, thank you for all the feedback and enjoy the new build. If you experience any bugs please email us at bugs@digsby.com or use “Help > Send Bug Report” in the main menu to submit a diagnostic log. If you have any suggestions, please email us at features@digsby.com.

Update 1 (11/12/2008 7:30pm): We just pushed r18948 to all alpha testers in order to test a fix for a crash we just hunted down.  If all goes well it will be pushed to all users shortly.

Update 2 (11/13/2008 9:45am): We just pushed r18955 to all users, fixing a few small bugs.  It does look like a crash was introduced that is affecting a small portion of users.  We’re working on hunting down the cause now.

Update 3 (11/13/2008 7:00pm): We just pushed r18971 to alpha testers in order to test some crash fixes we implemented. If you would like to help us find crashes, see the instructions here: http://blog.digsby.com/archives/62

Update 4 (11/14/2008 9:50am): We just pushed r18971 to all users – tons of crashes were fixed thanks to the debug testers. There may be a few edge cases left so if it crashes for you with this new release somewhat regularly, please run the debug release for a day or two so we can get a crash log and fix it!

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Build 37 – Private Alpha Release

We just pushed an update to alpha testers (Build 37, r18882 18890 18907 18923) which introduces several bug fixes and enhancements. As always, you can read the entire list of new features, bug fixes, and enhancements on our Change Log. Notable changes include:

  • Fixed a crash and a couple of bugs that were introduced in the last alpha release

These should be the last touch ups on the new release and if this alpha release does not introduce any new issues it will be pushed to all users later this week. Please let us know if any bugs were introduced.

If you would like to become an alpha tester and get new releases before everyone else, follow the instructions here:

http://blog.digsby.com/archives/57

Keep in mind that as an alpha tester you may get a release with a few bugs every now and then.  We are looking for people who are proactive in reporting these issues so we can fix them before builds go out to all users.

As always, thank you for all the feedback and enjoy the new build. If you experience any bugs please email us at bugs@digsby.com or use “Help > Send Bug Report” in the main menu to submit a diagnostic log. If you have any suggestions, please email us at features@digsby.com.

Update 1 (11/10/2008 2:15pm): We just pushed a small update fixing a bug that affected Hotmail accounts with no emails in their inbox at all.

Update 2 (11/11/2008 10:30am): We just pushed a small update fixing a few minor bugs – please let us know if there are any remaining newly introduced issues so we can resolve them before releasing this build to all users.

Update 3 (11/11/2008 7:45pm): One last bug fix before tomorrow’s public release.

Comments

Build 36 – Private Alpha Release

We just pushed an update to alpha testers (Build 36, r18814 r18818 r18822) which introduces many new bug fixes and enhancements. As always, you can read the entire list of new features, bug fixes, and enhancements on our Change Log. Notable changes include:

  • Added full support for new the Hotmail design that people are being switched over to including message actions
  • Fixed a crash and added more debug info to crash reports to help us hunt down the remaining crashes
  • Fixed several significant memory leaks
  • Fixed a bug that caused two instances of Digsby to launch resulting in duplicate IM windows.  If it still happens in this release please submit a bug report to let us know along with any info on how to reproduce it.

The new alpha release cycle has been very helpful – this build fixes several bugs introduced in the last release that never made it to the entire user base.  If this alpha release does not introduce any new issues it will be pushed to all users next week.

If you would like to become an alpha tester and get new releases before everyone else, follow the instructions here:

http://blog.digsby.com/archives/57

Keep in mind that as an alpha tester you may get a release with a few bugs every now and then.  We are looking for people who are proactive in reporting these issues so we can fix them before builds go out to all users.

As always, thank you for all the feedback and enjoy the new build. If you experience any bugs please email us at bugs@digsby.com or use “Help > Send Bug Report” in the main menu to submit a diagnostic log. If you have any suggestions, please email us at features@digsby.com.

Update 1 (11/6/2008 4:35pm): We just pushed a small update fixing an MSN bug that was introduced in this release.

Update 2 (11/6/2008 5:50pm): We just pushed another update fixing a bug with the Send File button and also a bug that caused AIM buddies to show an away time if they the server reported one.

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