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Alpha Testers Needed!

We need your help! As Digsby continues to grow, more and more people depend on it for their communication needs. While we are still a beta product that is very young, our user base has expanded from the hardcore beta testers to average users who require stability.

As we mentioned in a previous blog post, we are making a change in our development process. We are looking for a select group of people  to become “alpha testers”. These users will continue to receive 1-2 updates per week while the rest of the user base will receive updates after we confirm that a release is stable and ready to be pushed out to the masses. This will allow us to consistently release a stable product while maintaining our rapid development cycle.

In order to become an alpha tester, download this file and place it in the Digsby program folder (otherwise the program will update to the current “released” version).  You can always delete the file or reinstall Digsby in order to leave the alpha tester group.  Keep in mind that with great power comes great responsibility. We are looking for people who will be proactive in reporting any new bugs that we introduce so we can fix these issues before a release is pushed out to the entire user base.  Just use “Help > Send Bug Report” right after an issue happens.

Today, we begin testing Build 35 (r18546) which introduces many critical bug fixes and improvements. We will keep a list if changes in the current alpha on our Change Log. Good luck in testing and thank you for your help!

As always, if you experience any bugs please email us at bugs@digsby.com or use “Help > Send Bug Report” in the main menu to submit a diagnostic log. If you have any suggestions, please email us at features@digsby.com.

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New URL for Blog RSS Feed

We moved our blog’s RSS feed over to FeedBurner.  If you subscribe to our blog, make sure to update the URL you are pointing to. If you don’t subscribe, be sure to add it to your news reader so you can get updates about upcoming releases. The new URL is:

http://feeds.feedburner.com/Digsby

Don’t know what RSS is? It stands for “Really Simple Syndication” and it lets you read all your favorite blogs and news sites from one place by pulling content from them. That means you don’t need to keep visiting tons of websites to check for new content. Here is a short video that explains RSS in plain English and helps you get started:

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Build 34 – Stability is Key!

We just pushed an update (Build 34, r18219 r18250 r18269) which introduces support for the new Windows Live Mail that some of our users have already been switched over to along with a few critical bug fixes. As always, you can read the entire list of new features, bug fixes, and enhancements on our Change Log. Notable changes include:

  • Added support for the new Windows Live Mail that some users have been switched over to
  • Fixed a bug that caused social network accounts to disappear for a small portion of users
  • Fixed a bug that caused MSN to disconnect and not know about it so the buddy list was still populated and it did not reconnect
  • Fixed a bug that caused Digsby to get stuck on “Connecting…” for a small portion of users.  If you are experiencing this you do need to reinstall using the latest installer on our website

As Digsby continues to grow, more and more people depend on our product for their communication needs. While we are still a beta product that is very young, our user base has expanded from the hardcore beta testers to average users who require stability.

With that in mind, we are going change our development process in  the near future – most likely the next release we do.  We are going ask people to sign up in order to become “alpha testers”. These users will continue to receive 1-2 updates per week while the rest of the userbase will receive updates after we confirm that a release is stable and ready to be pushed out to the masses. This will allow us to consistently release a stable product while maintaining our rapid development cycle.

As always, thank you for all the feedback and enjoy the new build. If you experience any bugs please email us at bugs@digsby.com or use “Help > Send Bug Report” in the main menu to submit a diagnostic log. If you have any suggestions, please email us at features@digsby.com.

Update (10/12/08 6:30pm): An update was pushed to fix a bug that was causing the buddy list not to appear.  This is exactly why we are switching over to a two-tier release cycle.  The bug was not detected here prior to release because it was an edge case that affected about 1% of users. However, that still adds up to a lot of unhappy people and we want to avoid this in the future.  The new build number is 18250.

Update 2 (10/13/08 1:30pm): Another update was pushed fixing the buddy list issue for (hopefully) the rest of the people it affected. Also, we fixed a bug that caused new IM windows to take focus even if your preferences were set for that not to happen.  Lastly, we fixed the most common cause of the remaining crashes we have been seeing! Keep submitting crash reports so we can see what is left and what is most common.  At this point, Digsby is crashing for less than 0.5% of daily users so it is almost solid. The new build number is 18269.

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Build 33 – The Need for Speed

We’re back to a rapid release cycle and excited to have a new build ready for you all. We just pushed an update (Build 33, r18139 r18152) which is focused on performance, general bug fixes, and enhancements. As always, you can read the entire list of new features, bug fixes, and enhancements on our Change Log. Notable changes include:

  • There are numerous performance optimizations throughout the program, lowering CPU usage and improving responsiveness.  We will continue to focus on this over the next few weeks
  • Fixed three crash causing bugs thanks to the new crash reporter.  Keep the crash reports coming so we can fix any that remain
  • Possible fix for 2 bugs that caused the CPU to spin to 100% and stay there
  • Attempted to fix a bug that caused some Hotmail to fail at login. We can’t reproduce this with any of our test accounts so please let us know if it didn’t work
  • Fixed a bug that caused Digsby to get stuck at “Checking for Updates…” if your proxy returned bad data instead of a file manifest
  • Fixed a bug that caused some incoming IM’s to not show for Yahoo accounts

Our focus right now is on fixing a few remaining critical bugs and crashes.  We will take some time in the near future to make file transfers solid, fix remaining ICQ unicode issues, add group chat support, and enhance our microblogging support.

As always, thank you for all the feedback and enjoy the new build. If you experience any bugs please email us at bugs@digsby.com or use “Help > Send Bug Report” in the main menu to submit a diagnostic log.

Update (10/7/08 11:00pm): We just pushed a small fix for two more crash causing bugs taking us from r18139 to r18148.

Update (10/8/08 10:55am): We just pushed a small fix for another crash causing bugs taking us from r18148 to r18152.

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