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digsby

Build 42 – ICQ Protocol Fix

ICQ deprecated an older version of their client earlier today and Digsby users were not able to get presence info for their buddies.  An update was just pushed to all users (r19460) and alpha testers (r19442) fixing the issue.



22 Comments

  1. Operator Said,

    December 9, 2008 @ 4:38 pm

    Thank you a lot for being so and fixing this issue. I’m looking forward to the Alpha fix ;) .

  2. TimTom Said,

    December 9, 2008 @ 5:38 pm

    Yeah, you guys are really quick ;)

    Thanks!

  3. Honzy Said,

    December 9, 2008 @ 6:03 pm

    THX! Was done fast. GJ :P

  4. Sam Said,

    December 9, 2008 @ 8:42 pm

    Just wondering, why is the alpha release labeled a lower number than the stable version?

  5. 21csm Said,

    December 10, 2008 @ 12:38 am

    Thank you!

  6. Julian CC Said,

    December 10, 2008 @ 8:25 am

    With the new update I’m not able to connect.. anyone else experiencing this?

  7. merijnorama Said,

    December 10, 2008 @ 9:09 am

    Had the same problem, reinstalling fixed it….

  8. Steve Said,

    December 10, 2008 @ 9:11 am

    @Sam: It was just the order in which we created the patches and the current revision of the code repository at the time.

    @Jullian: Email bugs@digsby.com if you are having trouble. We’re not hearing other reports of people having trouble connecting.

  9. Tony K Said,

    December 10, 2008 @ 9:46 am

    I have build 15142 and I still get the ICQ error.

    =============================
            System Message
    =============================
    ICQ version 5.1 is no longer supported. Download a free authorized ICQ version from ICQ’s official website.

    I have restarted Digsby twice thinking I may have missed an update, but nothing..

  10. Bodo Said,

    December 10, 2008 @ 12:10 pm

    I waiting for an update. ICQ is not going.

  11. Steve Said,

    December 10, 2008 @ 12:34 pm

    If you are still having this issue, download and run the latest installer here:

    http://update.digsby.com/install/digsby_setup.exe

    Some people are running a very old version of Digsby that we don’t auto-update. However, we will auto-update it later today.

  12. ANick Said,

    December 10, 2008 @ 1:39 pm

    How can I update my Digsby manually?
    My current version is 19212. I tried to download from http://update.digsby.com/install/digsby_setup.exe but version is the same and ICQ doesn’t work :(

  13. Zak Said,

    December 10, 2008 @ 3:43 pm

    So out of curiosity, how many more bug fix releases until the new features start coming out?

    Also, keep up the good work!

  14. tpm Said,

    December 10, 2008 @ 5:10 pm

    Hi,

    since last release I also have connection problem with my gmail. I have 1 gmail e-mail account and 2 hotmail e-mail accounts. I use those 3 accounts for chatting. For IM I can login and connect without any problems. But I can’t connect anymore to my gmail e-mail account (the hotmail accounts have no problem with connecting).
    So I have the same problem as someone else who has mentioned this problem in this thread a little higher.

    Kind Regards

  15. Bodo Said,

    December 10, 2008 @ 5:20 pm

    I`ve installed that version now (http://update.digsby.com/install/digsby_setup.exe) but ICQ ist the same – not going.

  16. Gil Said,

    December 10, 2008 @ 5:52 pm

    I am also having trouble connecting after the update. Once its updated I get stuck at the login and it says its “checking for updates”.

  17. aleks discodust Said,

    December 10, 2008 @ 6:46 pm

    had to download an installer but now it’s all great again. as always, with digsby.

    cheers for the best messenger around!

  18. Bodo Said,

    December 10, 2008 @ 6:55 pm

    Wow, I have fixed my problem. Now it works with ICQ :-)
    download and install this:
    http://update.digsby.com/install/digsby_setup_alpha.exe

  19. Steve Said,

    December 10, 2008 @ 7:25 pm

    @Bodo + ANick: It should auto-update for you. After you log in, use Help > Send Bug Report to submit a diagnostic log if it does not.

    @Gil: Send an email to bugs@digsby.com so we can figure out what is going wrong.

  20. Enrico Said,

    December 11, 2008 @ 8:34 am

    I’m using latest build 19460 and I keep receiving ‘There was a network error creating a chat session’ error message every few minutes. It’s really irritating ’cause this wasn’t happening few weeks ago. Gonna make me uninstall digsby. Please fix it. Thanks.

  21. Enrico Said,

    December 11, 2008 @ 8:56 am

    Can’t connect either. I have the error network message every few minutes. Latest build of course. :-(

  22. XGhozt Said,

    December 11, 2008 @ 8:24 pm

    I’m just curious, but how does this become an issue? I’m just asking, because I tried a few other IM Clients and there’s no problems connecting to ICQ on their. I can only guess that it has something to do with how DigsBy was coded and what information is replayed when communicating with the IM networks?

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