Spread the Word | Create Account | My Account  
digsby

Build 34 – Stability is Key!

October 10, 2008 @ 5:47 pm EST · Filed under Releases

We just pushed an update (Build 34, r18219 r18250 r18269) which introduces support for the new Windows Live Mail that some of our users have already been switched over to along with a few critical bug fixes. As always, you can read the entire list of new features, bug fixes, and enhancements on our Change Log. Notable changes include:

  • Added support for the new Windows Live Mail that some users have been switched over to
  • Fixed a bug that caused social network accounts to disappear for a small portion of users
  • Fixed a bug that caused MSN to disconnect and not know about it so the buddy list was still populated and it did not reconnect
  • Fixed a bug that caused Digsby to get stuck on “Connecting…” for a small portion of users.  If you are experiencing this you do need to reinstall using the latest installer on our website

As Digsby continues to grow, more and more people depend on our product for their communication needs. While we are still a beta product that is very young, our user base has expanded from the hardcore beta testers to average users who require stability.

With that in mind, we are going change our development process in  the near future – most likely the next release we do.  We are going ask people to sign up in order to become “alpha testers”. These users will continue to receive 1-2 updates per week while the rest of the userbase will receive updates after we confirm that a release is stable and ready to be pushed out to the masses. This will allow us to consistently release a stable product while maintaining our rapid development cycle.

As always, thank you for all the feedback and enjoy the new build. If you experience any bugs please email us at bugs@digsby.com or use “Help > Send Bug Report” in the main menu to submit a diagnostic log. If you have any suggestions, please email us at features@digsby.com.

Update (10/12/08 6:30pm): An update was pushed to fix a bug that was causing the buddy list not to appear.  This is exactly why we are switching over to a two-tier release cycle.  The bug was not detected here prior to release because it was an edge case that affected about 1% of users. However, that still adds up to a lot of unhappy people and we want to avoid this in the future.  The new build number is 18250.

Update 2 (10/13/08 1:30pm): Another update was pushed fixing the buddy list issue for (hopefully) the rest of the people it affected. Also, we fixed a bug that caused new IM windows to take focus even if your preferences were set for that not to happen.  Lastly, we fixed the most common cause of the remaining crashes we have been seeing! Keep submitting crash reports so we can see what is left and what is most common.  At this point, Digsby is crashing for less than 0.5% of daily users so it is almost solid. The new build number is 18269.

  • j
    you can disable auto-updates by adding "127.0.0.1 update.digsby.com" to your hosts file. digsby will still check for updates at startup but the process will fail then start the program normally.
  • aaron
    Would love to sign up for alpha testing of linux client. Running via wine but cannot see text in chat windows :/ (everything else seems to work)
  • Patrice
    It would be awesome if there was a digsby application for the iPhone and iPod touch. I would use it all the time! and i just noticed this as I was typing, its kinda funny that your comment box doesnt recognize digsby as word. =]
  • I'd like to sign up as an alpha tester. I like seeing all the new features that are pushed out. I run digsby on my laptop, and desktop, and its nice to see digsby is still running smooth on my Vista laptop with only 1.37 GB of RAM, since i can't upgrade the RAM on my laptop any more then is in there now.

    So far, I'm satisfied with what digsby has now. besides a portable version I would use that alot for school, otherwise the feature set is fine how it is now. My brother inlaw and sister would like to see a Mac version, but I don't care about that myself.

    oh, and webcam support, not necessarily 2 way webcam but at least the ability to send recieve webcam transmissions over yahoo and MSN, since 2 way webcam would be heavy broadband intensive on both ends to be decently functional anyway, otherwise digsby seems rock solid to me.
  • Hi,
    Right now one thing i noticed was that I am unable to send attachments with my mail. Can this feature be added. It would be an awesome feature.
    Also i would like to be alpha user of digsby. It's a really well built software.
  • Josh
    I would like to be an alpha tester too! I love this software.
  • Dan
    Sign me in as a tester too!
  • Harry
    what about skype integration???? would be awesome!!! and Orkut social network too!

    tks for the soft
  • IcyM
    Please sign me as an alpha tester too.
  • RKX
    Please sign me up too, I love this product and would love to see it fill out its abilities :)
  • Jim
    Seems like stuff is shaping up well. Just wondering when the next update will be. Seems like they were happening pretty fast and then now there's nothing. So possibly you could add me to the testers because i use it all the time and i would work well with testing bugs. Usually use it for 6+ hours a day.
  • It'd be nice if group chats/multichats could be supported for aim.

    Also, the now playing feature should be able to support WMP 11 or Last LM...

    Besides that, its shaping up to be a great program.
  • Pwntastic
    The amazon linking while displaying 'Listening To...' is really annoying. There should be a way to disable it.
  • Daniel
    ok--more of a feature request than anything else...


    I would like to be able to set EACH individual email account as showing in buddy-list, in tray, both or none, rather than a universal setting.....
  • alex
    This product works beautifully. I never thought I'd leave Trillian, but this program and the log converter have me converted! Thanks so much!
  • ericanwar
    i still could not found feature: BUZZ (in YM) or Nudge (in WinLive) in Digsby. Why you don't add this feature ???
    Is there anything I can do to stop the automatic upgrade download while I try to login? I do not wish this automatic download. I prefer to download via www.digsby.com by myself, but digsby forced me to turn on the automatic download precccess. Please add this option to your user, if we want to turn on either turn off the automatic download.
  • Peng
    in regard to above, my only beef with new updates is all my customized theme files are overwritten, custom installation is preferred and a crucial feature. think macupdate, or even windows update.
  • merska
    Cannot connect to AIM since the last update.
    98% of my contacts are on AIM, so if this problem persists, there's no reason to continue using Digsby. AIM connects fine when I use their software.
  • Ninju
    Seems that IM windows no longer auto-focus on the text typing field when selecting the window, at least from the taskbar..

    Very important I think.
  • @Mike: We will add more protocols in the future. We don't have a definite timeline for these bug all three of the ones you mentioned are definitely on the to-do list.
  • Mike
    Just wanted to say that you guys are awesome. You've made something so useful, made it available for free, and you seem to be making all the right decisions. Way to go!
  • Mike
    There was so many requests for support gg and skype protocols left with no comment on this blog.
    Could you please say a word if you are planning to add this feature in near future? Or maybe just give us all - who are waiting to see new protocols like gg, skype, irc... supported by Digsby - a clue when are you planning to start working on this kind of stuff.

    Regards,
    Mike

    P.S. Sorry for that off-topic comment but see now response neither on forum nor on mail
  • @Daniel: Use Help > Send Bug Report to submit a diagnostic log.

    @Chris: The restart triggered an auto-update, which pushed the fix to you.

    @robbo: Not right now but we will make it more obvious in the buddy list. For now Preferences > Privacy.
  • robbo
    hi, I am not sure if this is the right place to ask but....

    I would to like to be able to very visibly identify [in the buddy list] if I have blocked one of my buddies. Is there a way to do this now and if not, will you please create such a way?
  • "@Patrick: Choose “custom” in the status dropdown. You can set status per account from there."

    Thanks! I didn't know about this. :D
  • Chris
    Actually, it seems to be working fine after a quick restart, go figure. Honestly, I still use WLM, though the beta version, but Digsby honestly is great for Facebook and lets me use AIM with ease, definitely a great product!
  • Chris
    I don't know what exactly it is, but I am still having issues with the Buddy List appearing, the program hanging as it tries to appear.
  • Daniel
    I'm having a similar problem to Kana's. Yahoo and Facebook chat are failing to connect...
  • Beautiful! Digsby is up and running again! Thank you guys so much!


    Also Skype would be a sexy update
  • @steve, thanks for replying my emails regarding my Digsby issues since I updated from the Sept 2008 digsby updates, it would be nice if digsby will have a psychic mode like on Pidgin or provide a digsby 'API' for other developers-alike can integrate existing plugin(s) and make it work.
  • Thalagyrt
    It works!
  • Kana
    neeeever mind. the problem fixed itself. dunno how.
  • Kana
    authentication error on fb chat once you pushed today's update. Don't know why.
  • cmu
    Yay, the 2nd update seems to have fixed my problem with offline messages too.
  • @kyleabaker: Thanks, it's fixed. We are almost solid on crashes but want to get file transfers more stable and fix a few unicode related issues before we move on to other platforms.
  • HerbCSO
    Yeah! The latest update finally fixed the buddy list issue for me - thanks for being so on the ball guys! I have to admit, I never even reported the issue just because I had full confidence that you were already working urgently on it and would have it fixed as soon as possible - and here I am with the latest update pushed out and it works again. Confidence fully justified. Job well done, guys!
  • Just wanted to point out that the update dates are incorrect:
    "Update (8/12/08 6:30pm):"
    ..and..
    "Update 2 (8/13/08 1:30pm):"

    ..should be..

    "Update (10/12/08 6:30pm):"
    ..and..
    "Update 2 (10/13/08 1:30pm):"

    Also, now that Digsby is so close to being solid...when can we expect Linux builds? I'm sure the Mac users are just as anxious. ;)

    I'll be sending in plenty of bug reports along with John ^^ so the linux version can be rock solid asap as well. I really hope that for Linux you decide to go with Debs and RPMs and packages like that rather than bin installers. ;)
  • @Derek: We are still working on finishing up support. The "None" for sender will be fixed shortly.
  • Brant K
    Count me for Alpha testing. Love this program.
  • Derek
    I'm on the new MSN mail and while I can see my inbox email now, the "From" field that is displayed is "None".

    Awesome program, thanks for your great work. It just keeps getting better and better!
  • Gerard
    I love Digsby. It is one of my must-have apps. With Digsby, I need to keep at least 4 other apps open.

    I'd have to say +1 to Skype support.

    Also want to say Digsby has been stable for me for several months. I must not be an edge-case user.
  • @All: Pushing another update now with fixes for the rest of you have have the buddy list issue. It seems that some IM client is storing buddy list information in a way that is different than the AIM client.
  • Mike
    Love the program, just have the following issues:

    - Cant make a "New IM" window anymore (ever since the last update)
    - When I set my status as "Away" and include a message, my message seems to disappear after a bit, has been happening for a long time.

    Thanks.
  • Count me in to beta test as well.
  • Naren
    It seems from the overwhelming response here that you may be better off doing the opposite of what you proposed. Instead of creating an opt-in alpha list, why not keep the automatic updates be the default, but provide a way for people to opt-out of the updates. You could probably label stable versions as beta's or releases and the people who opted out of automatic updates can sync with these exports...

    My 2c
    Naren
  • Tim in Denver
    Is there an option to just be notified of updates available for download rather than automatically updating? My work computer's permissions are set strangely - I can install digsby no problem, but when it runs the auto-updater, I am told I don't have the proper privileges.

    I've gotten in the habit of remembering when my home pc gets a digsby update so I can just go to digsby.com to download the latest version. This morning, however, the download was NOT the latest version and it did the automatic update thing when I tried to run it - which means, of course, that I can't use Digsby today. I will try the download later.

    Thanks
  • LiMuBei
    I'm sorry guys, but I still don't see any buddies on my list even though I'm connected to the services.
  • Tra-La-La-La-La
    We *need* Skype support!
  • idodialog
    I'm not a heavy user, not many buddies, only a few services needed, not much social networking, quite a few unruly email addresses - and with Digsby, for the very first time I'm really at home in an IM app. For me its solid, reliable, looks great and keeps a handle on everything.

    Doesn't transfer files very well though!
  • rob
    same problem.. no contact list with the latest push
  • Chris
    hi, The conversation window always pops up whenever receive a new message.
    Eg: i typing in conversation window A, when conversation windows B receive a new message, it will pop up and display.

    can you fix it? does not appear until i click it?

    thanks.
  • Manuel
    Just updated to Build 18250, buddy list is still not showing up : \
  • Vincent
    Ok so the problem starts when adding AIM, cpu usage goes to 50% which probaly stopped the loading of other contact lists, all other services add fine, just when adding AIM.
  • Vincent
    Nevermind, I removed all my accounts and re-added and it worked.
  • Vincent
    Yeah buddy list still isn't there for me after new update.
  • Digsby just updated again and still no buddy list :(
  • Ferno
    My buddy list still is showing a blank even after your update. It is all white. I only get the popup messages when people sign on and off, but can't see anything else.
  • MIke
    Great Job with the program guys haven't had any problems. Oh you can also add me to the alpha testing.
  • Kana
    as usual, keep up the good work! count me in for alpha testing
  • Thalagyrt
    Steve, the buddy list issue is not fixed. I just loaded up with the new update and I still have no buddy list.
  • herb
    Thanks! Keep it up...
  • @All: The buddy list issue is now fixed and an update will be pushed within a few minutes. This affected only about 1% of all users, which is why we did not detect it before pushing out the build. It is the very reason we will switch to a two-tier release cycle as described in the blog post.
  • FM
    I would like to say that Digsby has been stable for me so far and I've been using it since it was private beta (I've got to thank Ars Technica and the Buzz Out Loud podcast for this awesome find). Great work you guys.
  • Steve
    Quick mock up: http://img98.imageshack.us/my....

    Alpha tester request.
  • Thom
    Digsby logs into my yahoo account & shows me whom of my friends are online & is correct. The problem I'm having is it doesn't show me as online to my friends on yahoo. Other than that I think it's a great program for muliple chat users.
  • lngramling
    I'll be a alpha tester!
  • John
    As a suggestion, some software like uTorrent have a checkbox in the settings, that ask if you want to update to alpha/beta versions.

    That way, people could pick (at their own risk! haha) if they get that version.
  • I love this program! I hope you'll continue to develop it!! I just leaved WLM. :P
  • I'm one of those which had that connecting... problem. It's fixed now and working smoothly. You guys rocks!
  • Mario.cz
    still there isnt fixed bug with contactlist that i sended report. are you working on it?
  • Aleksandar
    Another Alpha tester here:)
    Good work guys!
  • Vincent
    Yeah I'm affected by not being able to see contacts either, 50% cpu usage while this happens.
  • SacredCultivator
    I would like to be an Alpha Tester as well, please.
  • This new version just doesn't work. I had to uninstall the previous version and reinstall just to get it to work SOMEWHAT. i mean, i'm able to logon to my AIM accounts, but yahoo and msn dont work.
  • Love the product. It's Beta and I get that. I still think it's about as stable much of the time as any "release" or "production" product dealing with the same touchy, even flaky, service foci.

    Your release cycles are great. Your production is solid. You can't and won't make all people happy. Man, if you can stomach using Twitter with its myriad of downtime issues, Digsby is as solid as a rock in comparison.

    Good work, and the idea of splitting the development cycles is a good idea. Although, I'd call it Beta/Current and Production. Alpha sounds flaky. You'd get more takers if you just graduated a final release of Digsby and called the latest version the "Beta" or better: Current.
  • Thalagyrt
    Entirely empty buddy list. What the hell? Digsby is currently 100% useless.
  • I'd love to be an Alpha Tester as well.
  • Davu
    I wanna be an alpha tester too
  • this my first time to use this site what is the good benifite
  • annabel
    I'll make a bug report thing. But I always seem to have to go in and select msn to connect again, it just never does it automatically.

    I adore digsby though, nothing compares to it.

    <3 the digsby guys
  • JDW
    Yeah, contacts not displaying for me either, and I didn't have an option to decline installing this build. Fantastic. Submitting a bug report, not that you need mine.
  • TheDarkseid007
    I have loved what ya'll have done with this program so far. I use to use Trillian and it just started causing me problems with my other messengers, like deling ones even though i didnt remove them or something to that effect.

    I would still like to request a hiding feature, if not for digsby , at least for yahoo itself, because sometimes i dont feel like having to talk to everyone when i sign-on to yahoo and see bout 6 convos pop up and say hi and stuff and have to go through within 30 mins of catching up on life with each one of them.

    so if you could plz work on a hiding feature to allow only certain users to see u online all the time and who u want to show u as offline all the time?

    and i see that u have fiuxed the copy/paste issue of pasting 10 or so lines of a message to another person thanks.

    DARK
  • Kun Sun Sweeley
    Digsby is a very awesome program, even though it's beta, it's very stable for a beta product. I love how I can connect to each one of my IM accounts and chat with friends from every one in one single program. It would be nice to allow actual text editing like bolding or italicizing specific words in a future build. I will continue using Digsby and be a very loyal Digsby user.
  • I would like to be an alpha-tester. Please put me on your list
  • ramblinwolf
    i have downloaded alot of different messengers and when i came across disby i thought it was just another trying to be a wanna be but i must say when i downloaded disby and then when i open an account i was so amazed how disby was so easy understand.i instantly fell in love disby was what i was looking for i haven't had any problems the only thing i can think of that i would love to be able to do on disby i would like be able to chat with people on i/m through disby not to put the other products down becausei'm sure they are great products but i have used trillian and the others and they all are gonna have to come up with someother than what they got to beat disby.....i vote disby 110%
  • Jay
    I'd be more than happy to be an alpha tester. How do I sign up?
  • Eric
    I am about to open a new office for my company in Miami and will be the only one moving there for at least half a year. As a result, I will need to use chat a lot to keep in touch (as a small company, I'm involved in a lot of different areas of our company, marketing, tech, etc.). I'd be happy to be an alpha tester for you guys.

    Keep up the good work!
  • And right after I said kudos, I found a bug. Off to report! ;)
  • Kudos. Push update rocked my socks.
  • Luca
    I'd like to be an Alpha Tester too! :)
  • Steve
    Good news. My buddy list window contents have returned through no efforts of my own. This is an interesting bug to look into, Digsby devs, because whatever it was, Meebo suffered from it as well. I use Yahoo and AIM, and it impacted both on both Digsby and Meebo. The native clients were immune to the bug.
  • Steve Roberts
    Thanks for the update. Digsby is a great app, I love it. Sign me up as an Alpha Tester
  • Rachel Tominaga
    I love to participate as an Alpha tester. Digsby rarely crushed in my computer even when it's in the rapid development cycle. :)

    I hope Digsby will do Japanese users some favors by adding support for mixi SNS and Yahoo! Japan mail. :)

    And I think I noticed a bug...
    In Status Options - Let others know that I am idle after ... minutes of inactivity. I put in 0 so that I will always be idle, and in my Digsby the status is shown as idle. However, other people still see me as available/busy (according to which I set at the time) not idle as it should be. I am using Google Talk.
  • Fred
    Just wondering, do you mean "our users" instead of "out users"?
  • Steve
    @Aithne: I looked through and couldn't find any posts that seemed rude. Some people have participated in so many betas and software forums that they don't want to have to bow politely and praise to project before contributing bug reports. Detailed timely submissions by former software developers should be praise enough alone.
  • yes, i seemingly never seeing my facebook friends appear in the facebook im buddy list. i doubting if they r offline, but in offline list there is not one. what's wrong? can's facebook frineds be listed in im buddy list?
  • Ducky
    Will you ever get neopets as thing? Please!
  • I mean c’mon, do the open source fans a favor and port this wonderful utility to the native language already. I know that linux isn’t nearly as common as windows but there are no well rounded options atm and it sucks!

    Pidgin is a buggy pos and kopete is fundamentally sound but lacking of the razzle dazzle in Digsby. I would test and submit error reports all day long to do what I could for a native linux version. Is there at least a rough ETA?
  • Count me as already signed up for alpha testing. ;)
  • Erik
    The new push updates is a nice feature. I'm still looking for a better "status check" on the messages tho.. As in if they're sent and actually recieved, the "some of the messages _might_ not have been delivered" message doesnt really help much.

    Still the best app i've seen in a long time, sign me up for alpha !
blog comments powered by Disqus
Copyright © 2007-2012 dotSyntax, LLC.   All Rights Reserved
Contact Us | Privacy Policy