Build 29 - Dude, You’re Getting a Digsby!
We just pushed an update (Build 29, r14878 r14905 r14938) which is focused on general bug fixes, enhancements, and a few important MSN fixes. As always, you can read the entire list of new features, bug fixes, and enhancements on our Change Log. Notable changes include:
- Major overhaul for MSN Conversations to fix bugs that caused messages to not be delivered sometimes
- Fixed a bug that caused the CPU to spike to 100% if an MSN file transfer fails
- Added a backup auto-update system in case Amazon S3 has issues again like it did last time
- Added support for unicode and extended ascii passwords
We are getting very excited about the RAM and performance optimizations we are working on. These should be ready within a few weeks. We are also working on the last of the CPU spins and HTTP login for MSN Messenger for the upcoming builds. As always, thank you for all the feedback and enjoy the new build. If you experience any bugs please email us at bugs@digsby.com.
Update 1: If Digsby crashes on auto-update, we found the cause for this… it is a bug with Windows XP SP2 and Microsoft has a fix for it so if you run windows update and get all the hotfixes it will not happen (http://support.microsoft.com/kb/921337). We are working on a fix that will avoid this windows bug regardless of whether you have the hotfix or not and we will push an update shortly! You will need to reinstall after the fix is pushed but it will not happen again.
Update 2: We just pushed a fix (now r14905) for the crash on auto-update. It was a bug introduced into Windows in SP2 and fixed via an optional hotfix or by installing SP3. We now completely avoid the issue so if you download and run the latest installer it will not happen next time you update whether you have the Windows fix or not. Additionally, we fixed a bug that caused Digsby to not dock on startup if it was docked when you exited and a bug that made it impossible to close the IM window in certain cases after sending an offline message to someone.
Update 3: We just pushed a fix for the Facebook Chat protocol change in r14938. Thanks for letting us know it stopped working. Also, if a Twitter update fails, it will retry 3 times before telling you that it failed. Their servers seem flaky at times so we shouldn’t annoy you with a popup without retrying under the hood at first.
Jenn Said,
May 13, 2008 @ 1:23 pm
Woo, thanks Digsby team!
xthedakmanx Said,
May 13, 2008 @ 1:23 pm
Workin Great ^_^
RedClaw Said,
May 13, 2008 @ 1:24 pm
Me, I’m excited for the ram optimizations… Digsby’s already not bad, but less memory usage is my friend.
I also haven’t seen Digsby crash and peg my CPU for a number of builds now, so kudos on largely fixing the CPU spikes.
Brandon Said,
May 13, 2008 @ 1:24 pm
I love the frequency of updates…it is just a shame it fixes bugs that I do not encounter
I’m not complaining, it is just I haven’t noticed a difference for a while haha.
martin Said,
May 13, 2008 @ 1:24 pm
Updated fine on auto-update
Great work; i love digsby
No bugs so far.
David Truong Said,
May 13, 2008 @ 1:25 pm
Nice!! Love digsby! paid for trillian and I still switch haha
Maribeth Said,
May 13, 2008 @ 1:25 pm
Yay! Thanks for the update.
Now make it so that Facebook chat doesn’t randomly not send messages you can plainly see are being sent if you have facebook.com page open and are watching both windows!
terrorbite Said,
May 13, 2008 @ 1:26 pm
I’m looking forward to the GUI responsiveness being improved. I never noticed it on my new Vista laptop, but when I installed Digsby on my old XP desktop, the conversation windows in particular are very slow at being redrawn.
m0deth Said,
May 13, 2008 @ 1:26 pm
group chat yet?
one needed feature stopping many adopters I speak with
Bob Said,
May 13, 2008 @ 1:26 pm
Digsby is very good. I have no problems with it. However, i wanted to know if there’s a way to let others see your webcam and for others to invite you to see their webcam (i.e. Yahoo, AIM, msn). Thanks
Benji Said,
May 13, 2008 @ 1:27 pm
Updated flawlessly. Can’t wait for the memory/cpu optimizations to be done.
Great product, way to get facebook chat out so quick.
Steve Said,
May 13, 2008 @ 1:28 pm
@Bob - we will add this
@m0deth - soon
Adam Said,
May 13, 2008 @ 1:30 pm
I found this line in the update announcement funny, “Digsby just got better! The new build includes many bugs and enhancements.” You can leave the bugs out if you want!
Seriously I haven’t encountered any bugs aside from one cpu spike two weeks ago. Don’t know what version of Digsby that was.
Peter Said,
May 13, 2008 @ 1:30 pm
Cool. I’m with m0deth on the Group Chat thing, though. I’ve pretty much switched, but this would be really helpful just because I use Digsby for work.
I also appreciate the MSN update. For some reason, we’re stuck with MSN, even though Yahoo seems to be more reliable overall.
Nuclear Said,
May 13, 2008 @ 1:30 pm
I tested digsby and i think i love it. Digsby is easy to use and have lots of options and features. There are two things i miss, first: a mediaplayer support to show the current song in the icq and msn status msg and second: a option to show all new msg at the notification area. mfg Nuclear
Steve Said,
May 13, 2008 @ 1:31 pm
@Adam - oops
We meant bug fixes… we do our best to leave the bugs out.
Spotpuff Said,
May 13, 2008 @ 1:32 pm
The update is causing my computer to crash; had to uninstall Digsby.
Eric Said,
May 13, 2008 @ 1:33 pm
got an error message while installing, i had to rename some file to digsby.exe. now it shows build 14878,is that correct?
greets,
eric
Andrew Said,
May 13, 2008 @ 1:33 pm
Hey guys, looking good!
I noticed some of the CPU spikes, lets hope you worked most of them out!
Thanks for developing this great software!
Looking forward to more updates!!
Saeter Said,
May 13, 2008 @ 1:33 pm
After updating, using Win XP Pro, I now experience a Fatal crash whenever I run digsby. Anyone else experiencing this?
John T Said,
May 13, 2008 @ 1:34 pm
Let me know when you guys IPO.
Honestly, you guys have done a tremendous job with Digsby, my hat is off to you. It keeps getting better and better and I’m loving it.
daLuiz Said,
May 13, 2008 @ 1:35 pm
That just annoys me.. the updating is not working again ^^ I’m behind a Proxy server, plus a masquerader (router) that redirects http requests to the proxy. Is it your Servers that are overloaded or is it my connection? The Updating normally only works one or two days after you publish it.. is there a mechanism that only checks for updates once a day or so?
v01 Said,
May 13, 2008 @ 1:37 pm
Smooth update.
Was anything ever decided on possible Skype implementation? I know plenty of users who use chat, more then actual calls.
Steve Said,
May 13, 2008 @ 1:38 pm
@doLuiz - your servers may be caching the file which says which version to get. We added a mechanism to avoid this issue in the future by adding the current time stamp to the request so it is always unique and not cached. If it happens next time you update please email us at bugs@digsby.com
@Saeter - we fixed a bug in the update system that may have been the cause. If you reinstall it should work fine but please email us if it happens next time we push an update
@Eric - that is the right build. If you are running windows 2000 that would be the cause - Digsby auto-update does not work on Win2k. We will add a mechanism to tell you about an update but not try to get it on Win2k in the near future. You will, however, have to download the installer and run it to get the update.
Bjarke Said,
May 13, 2008 @ 1:39 pm
system hard-boots every time update is initiated>> Awww
Eric Said,
May 13, 2008 @ 1:39 pm
Thank you for fixing the “can’t move Facebook contacts unless you combine them with other contacts” issue.
Is there any way to manipulate offline Facebook contacts? I’m guessing their API doesn’t include that ability, but I figured I’d ask.
Steve Said,
May 13, 2008 @ 1:39 pm
@v01 - We will add skype support in the future… just focused on getting the RAM usage down right now
CydeWeyz Said,
May 13, 2008 @ 1:42 pm
Great! I can’t wait ’til the Mac version get bug fixes too
Kim Siever Said,
May 13, 2008 @ 1:44 pm
Can’t until the Mac version. Then I can use it at home and work.
Matt M Said,
May 13, 2008 @ 1:45 pm
Group chat! Group chat! Group chat! Great program but it would be even better if it had group chat. If you don’t add group chat I am going to ask for my money back
Steve Said,
May 13, 2008 @ 1:45 pm
@Kim Siever - we are working on it
Kim Siever Said,
May 13, 2008 @ 1:47 pm
Sorry, that should read “Can’t wait until . . .”.
Bjarke Said,
May 13, 2008 @ 1:49 pm
Reinstall did the trick, thanks for the pre-comment answer;)
And thanks for a really great program…keep up the good work:)
erik Said,
May 13, 2008 @ 1:53 pm
Yep, I got a hard system crash.
Windows XP SP2
Windowblinds
1.5 gb of ram
Athlon 64 3800+
Eric Said,
May 13, 2008 @ 1:54 pm
@steve
no, i have xp
Arshad Y. Khan Said,
May 13, 2008 @ 1:57 pm
Update went through flawlessly this time. Looking forward to the memory improvements. Nice job as usual!
David Said,
May 13, 2008 @ 1:57 pm
“URLs in status messages and profiles now get “linkified” so you can just click to open them in your default browser”
Great except this doesn’t work completely. This seems to only work if I hover over the person and look at their profile and status using the window that pops up. Those links get linkified. However, if I view the Buddy Info window, the links are not linkified.
Also, we still can’t right-click on links without them opening in the browser.
Tony Said,
May 13, 2008 @ 2:00 pm
Status of the Sametime plugin?
Those of us in the corporate world could really use it.
Agentbullvi Said,
May 13, 2008 @ 2:00 pm
I found your thread on AWS pretty interesting:
http://developer.amazonwebservices.com/connect/thread.jspa?threadID=21514&tstart=90
I never paid attention to the service you guys were using till I saw the note in your changelog.
sleeepy2 Said,
May 13, 2008 @ 2:00 pm
what about file transfers for gmail accounts?
Steve Said,
May 13, 2008 @ 2:00 pm
@David - got it. Will have them linkify in both places in the next build.
@erik - sent you an email to see if we can figure out what went wrong.
Jeremy Said,
May 13, 2008 @ 2:05 pm
Hard system crash on auto update here too.
hp pavillion laptop
Intel Centrino Duo
2gb ram
Windows XP SP2
Modboy Said,
May 13, 2008 @ 2:08 pm
Hm, my system crashes after it start updating, i tryed 3 times and every time a crash, not good, never had any probs in privous upgrade.
I’m using Win XP Pro SP2, ADM +3000 XP, 2gb ram…
sleeepy2 Said,
May 13, 2008 @ 2:09 pm
“linkify” that’s awesome. I was just trying to copy and paste someones link before the update. sweet!
Igor Said,
May 13, 2008 @ 2:10 pm
Works great! The update was flawless, and I really see the result of your work on reducing the RAM usage. Feels much better and smoother now (got only 256 MB, so it was just what I needed). Thanks for great job and greetings from Russia!
(Can we expect Last.fm support in the near future?)
lance Said,
May 13, 2008 @ 2:13 pm
everytime I try and install the update it reboots my system. Windows XP Pro SP2
amd 3000
1gig ram
very very strange. 1st time it rebooted when it said restarting digsby, and the 2nd time it rebooted uploading skins. previous version was flawless. Any ideas?
Shawn Said,
May 13, 2008 @ 2:13 pm
I just restarted to pull down the update and suddenly I’m getting Facebook authentication errorss/failures, having changed nothing.
Anyone else seeing this?
Flavio Said,
May 13, 2008 @ 2:14 pm
The auto-update process was smooooooooth.
Fantastic work as usual!!! Keep it up
Flav
Zak Normandin Said,
May 13, 2008 @ 2:15 pm
….The Blue Screen Of Death!
Fatal error crash when I restart Digsby.
Please help so I can have my Digsby back.
Windows XP Pro SP2
Intel Celeron 2.53Ghz
1GB RAM
Nemok Said,
May 13, 2008 @ 2:16 pm
Hello,
Great app.
Why isn’t there any multi mess application that support BUZZ (or audibles) on Yahoo Messenger. Could you please add BUZZ for YM. I believe it’s very easy to do and would mean a lot as you would be the first multi mess that has it.
Thank you
Darth Guru Said,
May 13, 2008 @ 2:18 pm
You have been assimilated. The dark side thanks you for all this POWER. No way those jedi brats can shoot my DIGSBYSTAR down mwaa haa haaaa
peace
psycros Said,
May 13, 2008 @ 2:25 pm
This is exactly the chat solution I’ve been dreaming of. It does everything without error and has a *gasp* USER-FRIENDLY interface. Surprises like built-in Winamp integration blow me away..I look forward to discovering more cool features. I found Digsby by the sheerest chance, it doesn’t seem to get much exposure. With a program this good thats bound to change.
Lance Said,
May 13, 2008 @ 2:29 pm
Auto-hide seems broken for me after the update.
Jeremy Said,
May 13, 2008 @ 2:35 pm
Steve, I only found one file in that folder (digsby.dat) but I emailed it.
Steve Said,
May 13, 2008 @ 2:41 pm
@all with crash, blue screen, or restart
We found the cause… it is a bug with Windows XP SP2 and Microsoft has a fix for it so if you run windows update and get all the hotfixes it will not happen: http://support.microsoft.com/kb/921337
We are making a change that will avoid this windows bug regardless of whether you have the hotfix or not and will push an update shortly!
If this has already affected you, you will need to install the windows hotfix or reinstall but it will not happen again.
Jeremy Said,
May 13, 2008 @ 2:47 pm
Fantastic. Keep up the great work!
Law Said,
May 13, 2008 @ 2:48 pm
I’ve been looking for Digsby for about 10 years!!
Awesome client guys, well done.
Auto-update worked perfectly here - and I’m looking forward to the ram/cpu improvements - I’ve only noticed the cpu spikes yesterday while trying to debug my own code.
Susan Said,
May 13, 2008 @ 3:07 pm
Update went great. I read the changelog, and I’m glad to see that docking issues were addressed. However, when I tried docking, I found that double clicking on the Digsby icon in the system tray while the Buddy List is open does NOT close the Buddy List, it does nothing but flash the window title. For me, the expected result is for double clicking the tray icon to open/close the Buddy List. I hope to see this implemented in the future.
That and being able to use Alt+s to send a message would make Digsby PERFECT.
DazzlinDonna Said,
May 13, 2008 @ 3:14 pm
Very sad now. Had it running “mostly ok” using Wine on Kubuntu, but now this update makes it so it won’t even load. I wish I could un-update.
jrossh21 Said,
May 13, 2008 @ 3:15 pm
Awesome program. I switched from miranda a couple weeks ago. I’m /really/ looking forward to the memory optimization. Compared to miranda (16mb), digsby (100mb) is a beast
I still use miranda for IRC, but that’s the only thing holding me back from completely using digsby only.
Fallen Said,
May 13, 2008 @ 3:24 pm
Digsby is the best multi IM client EVER! period.
Manuel Said,
May 13, 2008 @ 3:33 pm
This still doesn’t fix the protocol related MSN issue I have been experiencing. Let’s see if others on the forums can confirm.
Either way, thanks for the constant updates.
Craig Said,
May 13, 2008 @ 3:34 pm
Gotta say, I love the program but have become quite annoyed with the auto-updates. Two updates now have been pushed out before their time and have quietly updated my system only to result in BSODs. XP SP2, Lenovo T61, blah blah blah… Neither an old computer or a newbie at they keyboard. Also don’t have the time or interest in helping get to the root cause or debug the issue.
It took me a little bit today to realize it was Digsby that was causing my crashes. Once I isolated it as the culprit and stopped it from auto-starting (after my fourth crash/reboot) I confirmed from the blog that an “update” had indeed pushed out — another poorly tested version apparently.
Two strikes and you’re out in my world. Sorry, it’s uninstalled and back to Pidgin. Once I either get over my current frustration or the Digsby team gets more comprehensive with their testing process I might venture back. It really *is* a nice chat program apart from occasionally thrusting system instability issues onto you.
Steve Said,
May 13, 2008 @ 3:35 pm
@Craig - see the above comment. It is a Windows XP SP2 bug and we are working on a workaround now. It will be pushed shortly.
Lance Said,
May 13, 2008 @ 4:04 pm
RE: my previous comment that auto-hide was broken
It actually isn’t broken now that I look at things more closely. After the update, somehow the buddy list became undocked even though its location indicated it to be. I just dragged the buddy window out and back to the right side of my screen to re-dock and now auto-hide is fine again. Perhaps this is a side effect of whatever docking bug fixes were pushed.
Marcus Said,
May 13, 2008 @ 4:06 pm
The updated crashed my computer…twice!
I also had to uninstall it.
Trypho Said,
May 13, 2008 @ 4:08 pm
I was hoping the “MSN offline account”-bug would get fixed today, but I`m still having the same symptoms. Additional information can be found here: http://forum.digsby.com/viewtopic.php?id=1266
Roshelle Said,
May 13, 2008 @ 4:09 pm
Thanks Digsby Team. I’ve converted many of my friends who were unhappy with just about all the other IM clients. You guys rock.
dYoCYo Said,
May 13, 2008 @ 4:14 pm
i think you guys should get myspaceIM
Steven G Said,
May 13, 2008 @ 4:32 pm
Props to Digsby Team, Best IM Client Ever.
Éric Senterre Said,
May 13, 2008 @ 4:38 pm
For the auto-update I received 2 messages and had to restart Digsby, I suppose that’s the behavior you want ? Personnaly I would like to have a dialog box or a link that’ll do the application restart for me (ok, ok, that’s pretty lazy, I know).
As for features, IRC is still the missing thing for me in that awesome IM client. Since you’re working on “group chat” maybe this can be the first step for IRC!
haha! Awhh I’m dreaming.. Sorry!
Budo7 Said,
May 13, 2008 @ 4:40 pm
Best IM Client I have ever used. Love it!
Keep up the good work!
BTW thanks
Andrew Said,
May 13, 2008 @ 4:46 pm
I am so happy with this product but i don’t like having to boot up VMWare fusion to run this program, i was wondering if you had a estimated time for the mac version of this awesome product to launch.
Chet Said,
May 13, 2008 @ 4:51 pm
Restarted Digsby - let it automatically update - Got the Blue Screen!
Restarted my computer - Ran Digsby again - Blue Screen once more.
Going to uninstall Digsby and re-install and see what happens
NOTE: I am in the middle of a client deliverable and final presentation…I am either stupid of gutsy or both
dub Said,
May 13, 2008 @ 5:03 pm
while I wasn’t paying attention the auto-update crashed my computer twice. however the third time it ran, it seemed to be fine. figured you’d want to know about the weird behavior, unless you released the fix sometime between crash two and attempt three
Steve Said,
May 13, 2008 @ 5:28 pm
@dub - see the comment above. It is a windows XP bug that was introduced in SP2 and fixed in SP3. We are making a workaround now and will push it shortly.
Octane Said,
May 13, 2008 @ 5:36 pm
Amazing! Love this client!!!!
A.J. Said,
May 13, 2008 @ 5:36 pm
Hello Digsby Team,
Flawless update, always has been and I hope that continues. Just wanted to say keep up the good work.
Also, I saw you guys at the RIT Innovation Festival and forgot to ask about something rather minor. I was wondering if there’s any plan to allow for different text fonts, styles and colors to be used simultaneously? I’m talking about in the profiles and while chatting. Again, not a big deal, I know you have bigger fish to fry, just throwing it out there. Thanks!
Brandon Said,
May 13, 2008 @ 6:14 pm
i have a question that’s a bit off topic, but what do blue status symbols represent? what’s the difference between those and the grey ones?
Steve Said,
May 13, 2008 @ 6:14 pm
@AJ - Absolutely!
Marc Said,
May 13, 2008 @ 6:24 pm
Great Update!
Are there plans to stop truncating links in status messages? Currently, the program replaces a long link with an ellipses making links impossible to post or to follow.
Also I would like the ability to “go off the record” during a conversation. Any chance?
Finally - can the status area display what my current “buddy icon” or gtalk picture is, with a drop down for changing back to recent pictures ala gtalk client?
getreignedon Said,
May 13, 2008 @ 6:43 pm
THis thing just crashed my computer. Everytime i restart it crashes,
Jack Said,
May 13, 2008 @ 7:06 pm
Love it, now if only I could get it running in Linux..
Austen Said,
May 13, 2008 @ 7:28 pm
Exactly! Lets hurry it up with that Linux build! I used digsby religiously on Vista and now that I’m using ubuntu, I’ve been checking your site everyday to see if its done!
DazzlinDonna Said,
May 13, 2008 @ 7:37 pm
Sure hope the next push lets me open it via wine on kubuntu again. You’ve gotten me hooked, and now you’ve taken it away from me. I need my digsby fix! Give it back…puhleeze!
johnchan Said,
May 13, 2008 @ 8:51 pm
Problem with the auto-update again…
After downloading the updates after restarting, it popups up a window (and i get this window every time i open Digsby now):-
Digsby PreUpdater.exe - Entry Point Not Found
The procedure entry point CredpConvertTargetInfo could not be located in the dynamic link library ADVAPI32.dll
OK
click OK, and nothing happens, Digsby’s window says “Digsby needs to restart”… but restart, and the same as above, in a loop.
don Said,
May 13, 2008 @ 10:14 pm
I just would like to say you guys are putting together an excellent all in one chat client. There are two things that I would liked to see changed, one in chat windows I would like the ability of using bold, italics, underline, and other text changes to only words/letters of my choosing, and a way to stop having my text smilies automatically changed to graphical ones. Great work though, digsby is now my default client.
Jules Said,
May 13, 2008 @ 10:41 pm
I agree with what ^don said.
Oh and I’m here to read about why my machine is rebooting itself. Now I know why.
I am now in the process of installing SP3 since I’ve been meaning to do it anyway.
DazzlinDonna Said,
May 13, 2008 @ 11:50 pm
bah, newest update didn’t give me my beloved digsby back (wine/kubuntu). different problem now tho. Module not found: LoadLibrary(pythondll) failed - and then it lists the path for python25.dll.
i’ll go cry in my milk now.
(please make linux version soon)
Brian Said,
May 13, 2008 @ 11:53 pm
After latest update, build 14905, Facebook is stucvk at loading contact list.
I Still can’t connect to our local Jabber server, tho it used to work once upon a time.
Matt Said,
May 14, 2008 @ 12:25 am
@Shawn - I’m having problems with Facebook, too. Chat/Facebook is forever “loading contact list” and social network/Facebook is “failed to connect.” Worked fine until I exited Digsby and restarted to grab the new update.
Lee Said,
May 14, 2008 @ 12:40 am
After the new update, I’ve been having troubles connecting to the facebook server. Does anyone have this problem? (never had this problem till after update)
It’s both facebook chat and the social network part
James Matthews Said,
May 14, 2008 @ 1:02 am
Facebook chat stopped working. As well as Facebook social networking. Please fix this.
Thank You
Jon Said,
May 14, 2008 @ 1:08 am
I’m having the same issues as Shawn, facebook won’t connect I haven’t changed anything since the last update.
Chien Said,
May 14, 2008 @ 1:21 am
Ever since the new update, I keep getting Facebook connection errors. Anyone else get the same thing and fixed it somehow?
joggs Said,
May 14, 2008 @ 2:40 am
BSOD crash during autoupdate of digsby
XP SP2 on a 2.4ghz intel pentium 4, 2gig ram
joggs Said,
May 14, 2008 @ 2:47 am
I’m getting authentication error for my facebook chat account after the digsby update.
Jack Said,
May 14, 2008 @ 3:15 am
Facebook is stuck at “Loading Contact List…”
XGhozt Said,
May 14, 2008 @ 3:16 am
Like others, before I full transfer over to Digsby, I’m looking for IRC and ram/cpu optimizations. I’ll keep on eye on the site though, looking forward to the day I see it.
Jacqueline Said,
May 14, 2008 @ 3:32 am
Only just converted from Pidgin yesterday - update loaded just fine. Only problem is my Facebook connection fails - originally wouldn’t connect at all, now seems to stall attempting to load my contacts. Am really enjoying the look and functionality of the program though. Thanks.
mihai Said,
May 14, 2008 @ 3:40 am
After auto-installing the last update 13 may. Digsby keeps restarting over and over, “checking for update” is displayed and then “digsby needs to restart” I let it do it about 10 times, but never saw the buddy list again, and right now I came back to YM.
I wait for a solution because I like digsby. I’m running a XP professional on a sony vaio, 1GB ram, 1,7Mhz.Thnx to all
Pill Said,
May 14, 2008 @ 4:28 am
I have had problems with auto hide as well, since the Digsby update. Now it seems better but it breaks at times.
Erik Said,
May 14, 2008 @ 4:32 am
After the update Facebook chat hangs at “Loading Contact List”.
Nate Said,
May 14, 2008 @ 5:06 am
Digsby is a wonderful client. I love it tons.
However, the newest update doesn’t want to load any of my Facebook chat contacts. It gets past the authentication process, but refuses to load any of my chat buddies.
Before the update, everything ran smoothly. Help?
:[
Samuel Said,
May 14, 2008 @ 5:26 am
I’m not sure what I’m doing wrongly, but for me Digsby never auto-updates. I started from the 14361, and when 14688 was released it didn’t auto-update despite restarting Digsby several times. Fine, I thought maybe it was just that build, and manually redownloaded the entire package.
Now, with 14905, it’s still not auto-updating! I don’t want to have to redownload the entire thing again.
I’m running WinXP SP2, in user account. There’s no error message, nothing at all, Digsby just starts normally. At the splash screen, it says checking for updates, then goes right on to signing in and authenticating.
Anyone can help?
ewebber Said,
May 14, 2008 @ 6:32 am
My facebook chat shows ‘loading contact list’ but never loads, anyone had the same problem?
Mike Said,
May 14, 2008 @ 7:13 am
After the update my Facebook chat now hangs at “Loading Contact List…”. Did another deep clean where I removed all cache, registry settings, and files and a fresh reinstall with no success. Submitted a bug report for this and the file transfered failed problem.
Steve Said,
May 14, 2008 @ 7:29 am
@All with Faceboook bug - It looks like a change in the Facebook protocol but it may also be a temporary bug with their servers. We are taking a closer look right now and if we need to push a quick update to fix the issue we will have it out shortly.
Monroe Said,
May 14, 2008 @ 8:55 am
I agree with m0deth who said, “group chat yet? one needed feature stopping many adopters I speak with”.
Count me in that group. I use msn and yahoo for work, and can’t make the switch to digsby until group chat is supported.
axyjo Said,
May 14, 2008 @ 9:04 am
Could you guys add https support for twitter please (it’d be really easy i guess).
Thanks.
mihai Said,
May 14, 2008 @ 9:36 am
After auto-installing the last update 13 may. Digsby keeps restarting over and over, “checking for update” is displayed and then “digsby needs to restart” I let it do it about 10 times, but never saw the buddy list again, and right now I came back to YM.
I wait for a solution because I like digsby. I’m running a XP professional on a sony vaio, 1GB ram, 1,7Mhz.Thnx to alll
The Dave Said,
May 14, 2008 @ 10:42 am
Thanks guys,
Digsby is by far the best thing ever. It is absolutely amazing!!! Keep up the good work.
Dave Said,
May 14, 2008 @ 10:45 am
Thanks for URL “link-ification”! This was something a long time coming!
mmelarue Said,
May 14, 2008 @ 10:57 am
This error is still occurring…. I even downloaded the hotfix…
Es Said,
May 14, 2008 @ 11:17 am
Is there already a feature to ’search’ for a contact from my list?
If it is, it isn’t too obvious..I’d assume it should scroll down the list if I type the appropriate letters! But it doesn’t.
How do I do this?
JNudda Said,
May 14, 2008 @ 1:04 pm
http://developers.facebook.com/news.php?blog=1&story=110
Maybe this has something to do with the chat change?
Steve Said,
May 14, 2008 @ 2:08 pm
@Es - just start typing a person’s name or any part of the name. You can press “tab” to go to the next matching result.
martin Said,
May 14, 2008 @ 3:27 pm
Yay digsby is updated facebook chat working
Thanks for the quick reply!
DavidIQ Said,
May 14, 2008 @ 3:44 pm
WOOHOO! I just noticed that docking works correctly on restoring of the app. I was wanting this for a while. Thanks guys! I could care less if double-clicking on the systray icon would minimize the app. As long as it restores it that’s fine with me. That’s how Trillian works as well. Haven’t really heard of an IM program that minimizes on double-clicking of the systray icon (directed at “Susan”).
Steve Said,
May 14, 2008 @ 3:59 pm
@DavidIQ - It minimizes as long as it is not docked.
Jay Said,
May 14, 2008 @ 5:21 pm
I love Digsby! Runs smooth and fast, unlike MSN.
However, I have a friend on MSN (refuses to switch) who has trouble receiving and sending messages to me. Trying to figure out if this is a bug on his end or mine. We don’t have problems sending messages to other people on our lists.
sylv3rblade Said,
May 14, 2008 @ 5:28 pm
Err.. After my update, Yahoo Messenger stopped working…
David Said,
May 14, 2008 @ 6:06 pm
Hm I’m suddenly getting “Failed to Connect” on Yahoo Mail after the Facebook update.
Steve Said,
May 14, 2008 @ 6:31 pm
I’m seeing Yahoo connection errors with some of our test accounts and when visiting the website it says that Yahoo Mail will be back as soon as possible. It looks like server-side glitches on Yahoo’s part and I’m sure it will be back to normal shortly.
David Said,
May 14, 2008 @ 7:58 pm
Hm I can get into my account using Yahoo’s page though. It’s just Digsby that’s not working.
Lawrence Wirth Said,
May 14, 2008 @ 8:05 pm
Also getting “fail to connect”. Re-installed - same thing.
PushDustIn Said,
May 14, 2008 @ 9:11 pm
Help! I keep getting an authentication error! I just unistalled Digsby, and re-installed it but the error still remains! I use a Windows Vista SP 1, HP laptop. Any suggestions?
Steve Said,
May 14, 2008 @ 9:45 pm
@PushDustIn - https://accounts.digsby.com/forgot_pw.php
Rescuer Said,
May 14, 2008 @ 9:53 pm
I’d like customer alerts on specific contacts
like when my SO logs on I can set a popup+sound for just her.
tariq Said,
May 14, 2008 @ 10:18 pm
thanks for adding clickable urls!
Albert Said,
May 15, 2008 @ 1:34 am
Thanks for the VERY quick updates! Used to use Trillian Pro, but after renewing that in late 2006 when they put up a page announcing “Trillian Astra Coming January 2007!”, then waiting, and waiting, and waiting, and still to this day, just a private testing version available, glad to see an IM client where the developers actually spend time on the program… not their extracurricular activities like the Cerulean Studios people!
Mike Said,
May 15, 2008 @ 2:14 am
Facebook chat working again so quickly - very thankful and very impressed
brwyatt Said,
May 15, 2008 @ 4:15 am
Thanx for the fix!
Kenny Said,
May 15, 2008 @ 9:02 am
Excellent program. Once I saw the quality and level of integration with social networks and instant messaging networks, I was hooked. However, I do have two problems. I have noticed that both MSN and Google Talk will not automatically reconnect after I resume from hibernate. I can manually click connect and it’s fine, but it won’t do it on it’s on.
I’m sure the team has many things on their minds, but I wanted to pass this little bug on. Thanks again for the great program.
DOOOMKULTUS Said,
May 15, 2008 @ 9:48 am
Digsby PreUpdater.exe problem,then crash.Im using sp3 nad latest digsby build.
Will Said,
May 15, 2008 @ 4:56 pm
Any word on when we’ll see drastic improvements to memory/cpu holes/spikes?
It’s unbearable to use Digsby anymore almost…
Steve Said,
May 15, 2008 @ 5:31 pm
@Will - Most of the CPU spins were fixed in the last release. We saw reports drop by around 80% but are working on the last issues now. Memory optimization is coming along very well and all will be pushed within a few builds.
John Folley Said,
May 16, 2008 @ 5:39 am
First of all, I love Digsby!
Just a thing with moving Facebook contacts to groups… they don’t seem to remain in the groups unless they’ve been combined with other contacts.
Hope it hasn’t mentioned before hand and i’m just repeating…
Pill Said,
May 16, 2008 @ 1:33 pm
Please fix the auto-show (on hover) function of Digsby. I have to set it up again all the time I start my computer.
I would like to have it to auto-show (on hover) and auto-hide always. And those are my settings but every time I start my PC, WAM! it doesn’t work that way again.
Thank you.
Ging Said,
May 16, 2008 @ 5:01 pm
I’m having issues connecting to MSN - it authenticates, starts getting the contact list and then the connection fails. This has only started happening since the facebook update, I can login fine to MSN normally.
Matt Said,
May 16, 2008 @ 7:20 pm
I have the same problem as above. Fails yet, the stand-alone WLM works.
Steve Said,
May 16, 2008 @ 7:26 pm
MSN buddy list servers are down. The official client caches the list on your hard drive so it still connects you. Keep an eye on the blog and we will let you know when it comes back online.
David Z Said,
May 16, 2008 @ 11:32 pm
I’d just like to say that I switched to Digsby after getting increasingly frustrated with other multi-protocol instant messenger clients. I tried Trillian, Pidgin, and a few others. I found reasons to dislike them all.
Finally, I tried Digsby. Naturally, I have a few complaints: lack of group chat, abnormally high system resources devoted to the program…
But overall, I am impressed at the functionality of this program, especially given its only recent release. It works, and that’s really the highest compliment I can give to a program such as Digsby.
I’ve noticed that you guys release a new build very often and that you’ve already stated you’re working on optimizing the program and trying to minimize the memory footprint. Great job on keeping us informed and having the decency to address the important issues. Hopefully we should see those improvements in the near future. As other people are saying, I hope that group chat appears soon as well.
Kana Said,
May 17, 2008 @ 1:11 am
- Skype
- LinkedIn
- ability to change individual word styles
- group chat
those are DEFINITE WANTS
You guys are doing awesome so far, though. Keep up the good work!!!
lastwraith Said,
May 17, 2008 @ 10:39 am
Hmmm….the digsby update BSOD’ed my comp as well (old A3200+, XP SP2 etc) Not fun. I just downloaded the newest full package and installed right over my old version….worked fine. Much faster than grabbing a hotfix from MS too.
Unrelated question: Am I retarded or is there still no easy way to attach a hyperlink to words in IM convos? Why do we not yet have a button for this?
lastwraith Said,
May 17, 2008 @ 10:45 am
I really need to start reading better
I see update 2 covers exactly what I did.
Ah well, my hyperlink query still stands….haha.
Jason Said,
May 18, 2008 @ 2:55 pm
Hi there, first let preface this by saying that I am also a programmer of software. I also want to apologize for being really forward with this, but it seems like you respond to everyone on here except for me, so this is the only way to get your attention. With that being said:
I suggested this a while back, while the program was still beta. You said you were going to add the feature, and the fact that the program is still without the feature is still the ONLY reason I use Trillian.
A good portion of the people using Digsby use IM clients at work and school. Whenever you get a new instant message in Digsby, the IM pops up in the taskbar. Sometimes professors and bosses walk around and can see what’s on your screen. This is why you need an option for new IMs to appear in the system trey, rather than the taskbar.
While I’ll agree that Digsby is hands down better than Trillian, it’s attention to details that make for a good program. You can keep pushing updates with all the server tweaks, bug fixes, and optimization code you want — but what people really want is NEW options.
I’ve seen close to 15 updates since I’ve downloaded Digsby months ago, and for the most part your “preferences” menu has remained the same.
There’s probably a couple of thousand people who use Trillian over Digsby just because of the fact that you wont take 5 minutes our of your time to include the option of a simple checkbox that reads “Hide new IM conversations in the system trey”.
I’m sure you know how to.. so why NOT do it, man?
Nina Said,
May 19, 2008 @ 8:51 am
After trying to install the update, the following error occurred.
Error Code 2
Critical error in restoring digsby.exe
Try renaming digsby.cloe to digsby.exe. A reinstall might be needed.
The system cannot find the file specified.
I then changed the digsby.clone to digsby.exe and the program appeared to work correctly.
Just a note to anyone who has ran into this problem.
OS: Windows Vista Business with UAC activated.
Steve Said,
May 19, 2008 @ 9:12 am
@Jason - There have been enough requests for this enhancement that we decided to add it and there is a ticket in the system to do it. However, we try to prioritize the most requested items first, which is why it hasn’t been done yet. But, it will bubble up to the top of the to-do list after the RAM usage issue is resolved, remaining connectivity bugs are fixed, and group chat is added. In the meantime, you do have the option to make new conversations not take focus so they at least start minimized instead of popping up. I know it is not a solution to your issue but it is less intrusive than having the IM window pop up. We are pushing hard to fix bugs and make the requested enhancements as quickly as possible.
David Said,
May 20, 2008 @ 6:15 am
Oh hey it looks like addresses get linkified in the Buddy Info window now too. Don’t know how long this has been in, but thanks!
chris Said,
May 20, 2008 @ 11:34 am
Love the new update, but there are a couple things that I have run into that I would love to see done in digsby
1. Option to allow digsby to auto-adjust the height of buddy list to fit all the users in the list .. up to 75% of the screen height
2. Google Talk file transfers … i hate having to open google talk just to allow someone to transfer me a file.
Sulli Said,
May 20, 2008 @ 2:57 pm
Linux build please, or at the very least a version that works in wine.
kyleabaker Said,
May 25, 2008 @ 7:34 pm
Is Digsby missing the concept of “Soon”? At least give some alpha versions to test with Linux and Mac! Even pre-alpha versions.
We really just want to see that Digsby is listening the the users and is actually working to get the messenger running in Linux and Mac. Wine really doesn’t count, because I’ve had nothing but trouble trying to get Digsby running through Wine (now Wine 1.0 RC2) and I think we all want to see a native Digsby client now!
yahoo Said,
August 19, 2008 @ 5:24 am
Hello, nice site look this:
End ^) See you
Nice site!
Good.
Cool.