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digsby

Build 25 – If You Build It, They Will Come

April 10, 2008 @ 8:03 pm EST · Filed under Releases

We just pushed an update (Build 25, r14142 r14158) that introduces many new bug fixes and enhancements. It took us longer than usual to get this update out because we did not want to push any more updates until the new auto-update system was ready. As always, you can read the entire list of new features, bug fixes, and enhancements on our Change Log. Notable changes:

  • New auto-update system: Digsby not launching due to partial updates should be a thing of the past. Since we are still using the old system to move to this build, a small portion of you will still need to run the installer if you get stuck.  If Digsby fails to start after this update, download and run the installer here.
  • Twitter Improvements: We have gotten a lot of feedback on the new Twitter implementation and much of that has been implemented. The new Twitter boasts improved performance, shorter default update timers, options to configure update timers, ability to manually update, and several other enhancements.
  • SNAC Error Fixed: This was caused by a protocol change on the ICQ servers and it is fixed in this build.

The goal for the next build is an important one. Every time we hear about Digsby’s RAM usage the response is, “we haven’t optimized yet; we wanted to get it out to the public to start getting feedback.” That time has come! We are going to focus on improving GUI responsiveness and lowering our memory footprint significantly for the next build! Right after that, the next few builds will focus on all the bugs you have reported. Thank you for all the feedback and enjoy the new build.

Update 1: We have gotten reports of a few bugs in the buddy list and with proxy support. We are fixing these right now and will have a new update out shortly. (9:30pm)
Update 2: The bugs we introduced are fixed and we pushed another build. There are a couple minor issues left that we will fix in the morning. There will probably be another build tomorrow with a few bug fixes and then we will focus on performance! (1:20am)

  • I wanted to research this subject and write a paper. Your post what a thousand words would not. Nice job.
  • jahizen
    is it just me or does digsby take a good moment to load...i dontknow...i like it alot though, its got evrything i could ask for...but it seems like its taking a good minute to load...
  • woohoo, no more SNAC's! hehe :) although aren't snac's supposed to be a good thing? hehe
  • @U - if it happens again can you use the Help > Send Bug Report option to submit a diagnostic log
  • U
    So my aim keeps signing off with the error message "Connection failed. Retry in %s." The only way to reload aim is to do it manually. Can someone help me? This is annoying. Thanks.
  • B
    Love the program, really great -- excited for the new updates. Once multiple formatting per message is enabled, I won't even remember AIM! And the lower ram will be fantastic...great job guys.
  • no problem :) my blog is continually spammed with penis extension offers, i went with the first 10 but now my peen looks like a rubik's snake, so i filter the rogue posts out now :)

    sorry though, ive just logged 2 more buggettes :)
  • Katt
    I'm very happy with digsby. However (not sure why) it told me the connection was lost and reconnection had failed. The internet is fine and I haven't tampered with my connection settings. Help?

    Also, and chat feater would be SWEET!!! Even sweeter if you could make it voice and vid chat. On the voice chat, I found I prefer to do it through GTalk because their is less feed back. I.E. when I talk to someone via digsby, i can hear my voice coming out of their speakers and back into the mic. Then I feel like I'm havening to talk over myself and it drives me nuts. Also, there is a bit of voice lag. And vid lag but that happens. Anyways, without messing with volume or anything, i switch over and call that person via GTalk and the problem is fixed, along with the voice quality being better. I was wondering if the voice back is a problem with me or just a digsby quirk.

    But yeah, digsby wont run right now. I click the little icon and it does literally nothing. It doesn't even show up in my task manager.

    Suggestions? Oh Oh Oh, Dez thinks there should be a vampire freaks app like the myspace app. And a Gaia Online app would be neet-o too.
  • @Zombiefly- we've got the blog comments set to 'approval mode' or whatever, so nothing goes to the live page until it's approved - I'll even have to approve this one (which I think is a bit silly). We've kept a lot of spam off the comments this way.

    Glad to hear everything is working well for you =D
  • are you vetting comments? my last one didnt show
  • new auto update worked ok + you've fixed the now playing which broke down after last release (using mediamonkey and gen_msn plugin) + the docked autohide is working again!

    w00t.. no current outstanding bugs for me at the moment :)

    excellent work
  • @leopinzon - email us at bug@digsby.com and we will figure out what's wrong

    @chris - can you email us at bugs@digsby.com and let us know what sorting method you have if any

    @freibooter - we will push a fix for the twitter bug later today
  • leopinzon
    When are you going to enable (get error fixed) for the MSN service ?????
  • Peter
    nm. I downloaded the http://update.digsby.com/digsby_setup_test.exe and it seemed to download the updates and installed. All is working now (build 14158)
  • chris
    I currently have Digsby - Build 14158. However after I connect to my AIM service, it states Online, but I still don't see any of my contacts, screennames, or groups.
  • Peter
    I have same problem with Avish above. update was pushed last night, restarted digsby only to get a connection error. And I haven't been able to start the program since.

    I'd like ot reinstal with the latest version, but I can't find a beta code. Which is a real shame, as I'm loving digsby. have it in my blog, for all email/im and I actually prefer following the facebook news feed in digsby instead of facebok page itself, whihc is slow to update and skips so many items!
  • Update went normally, and digsby worked perfectly until I restarted. Now it won't even load up. I can see the process appearing on my task manager but it disappears after one or two seconds.
  • Justin
    I had the same problem as Tim and Avish, after the update i get "failed to connect". Restart and then its dead. Had to reinstall.
  • Any way to add direct message and message to capabilities within the twitter interface for digsby?
  • Amanda
    The update seems to have gone through just fine. However, I did want to add that since the update, I can't seem to connect to gtalk :(

    Other than that Digsby looks great, you guys! I'm new to the program, and am excited about the features you've incorporated.
  • rage77
    AH! Now it starts up at work again! Sweet! Thanks team Digsby! (I guess you got my mail Steve) :)

    Any news on a IM-History plugin or integration with their API? =)

    http://www.im-history.com/api
  • Keith
    I've been having the same problem as many others. I launched Digsby, it auto-updated, and now fails to connect. It now fails to launch at all.

    However, a reinstall fixed it. Wonder what the deal is?
  • Well I love digsby but I would love to see the connection it has with yahoo mail allow you to still use the new yahoo mail client instead of the old default one. If thats a possibility I smell update !!
  • freibooter
    Nope, that didn't fix anything ... “Replies” and “Directs” and “Archive” remain empty while Twitter keeps showing notification pop-ups about their content over and over and over again ...
  • freibooter
    The r14142 and r14158 seem to contain a seriously annoying Twitter-bug that actually forced me to turn my Twitter account in Digsby off until it is fixed:
    Digsby shows a notification popup about the last direct reply I received (the messages beginning with @myusername) over and over and over and over an over again - seemingly with every Twitter update done by Digsby ... the same reply, dated December 7th 2007!
    At the same time, "Replies" and "Directs" and "Archive" - everything except "Timeline" will stay completely empty in the Twitter panel ... I guess I will try to delete the account in Digsby and re-create it.
  • Paul
    Installed r14158 and now my contacts list for all of the chat services are back. Thank you!
  • Andrew
    Just pushed the update and now the program is not even starting. Checked task manager and nothing shows up. Tried uninstalling but there is no uninstall.exe. I'm just going to delete the files and reinstall.
  • Graeme
    With this new version, closing the contact list using the X button will reset the window position the next time you open it. Closing the buddy list by double-clicking the tray icon doesn't have this problem.

    On an semi-related note, I'd love to have an option to make the tray icon a one-click toggle.
  • Blazer
    I still get Connection failed for Yahoo IM accounts!!! How do I solve this???
  • Not sure if it is a one time thing, but I am getting the following: "Connection Failed. Retry in %s" when trying to connect to Google Talk.

    For some reason %s does not get translated into actual time.

    I can connect to Google Talk, it's just the error that is weird.
  • RLC
    Same "failed to connect" error here requiring a reinstall - on two different computers.

    Also, for future patching, perhaps a countdown instead of a countup? Knowing that 1.43 megs of the patch have downloaded isn't too helpful when I don't know how big the patch is.
  • Chris Mayer
    Am I missing something? I already had the auto-updating version, but no update ever happens, and I downlaoded a new version from the site and I am still on the same old version? 13706.
  • Avish
    Right after autoupdating, Digsby gave a "failed to connect" message. Closed it and relaunched it, and now it doesn't even start (the process dies before any sort of window is shown).
  • Phenomenal job, guys. This program is splendid.
  • I can't connect anymore after the latest update.

    No proxy being used, and it just said "failed to connect".

    I reinstalled and all is well.

    Just for other people to note
  • SL83
    @Steve - Ok - it's working again. Maybe explorer was taking a crap. It just crashed and restarted and now Esc is closing chat windows again.
  • Jene
    Oh, thats good. When do you think this update will be out?
  • @SL83 - that still works here
  • SL83
    Another bug? Esc no longer closes chat windows.
  • SL83
    Thanks Steve.
  • @Jene and all - that is now fixed also... two more bugs to fix and we push the (new) new update
  • Jene
    I don't like this update. It removed the offline tab and now I can't see all my online contacts without scrolling down.
  • SN
    Great to hear you focusing on the RAM footprint...I think once that's taken care of, this thing will really go to the next level.

    Love it so far...
  • @all - proxy bug fixed. working on buddy list bug and then pushing a fix. Sorry for the temporary inconvenience
  • SL83
    "Same exact thing, with me too. So it is definitely a bug of some sort. Sure you guys will fix it soon. But I gotta say, wonderful software, all the same. Thanks!"

    It's not a bug. Digsby doesn't technically "support" custom skins just yet. It's still in beta. Once they add support for custom skins, you won't need to put it in the program folder to have it use them. And then the installer won't wipe out your skins.

    Basically custom skins right now are a "hack".
  • @Kahi - working on a fix. Will have another update out shortly
  • Rick
    Does Digsby support access to regular US yahoo mail accounts? POP3 and SMTP is only supported in yahoo PLUS account, but I've heard of programs like YPOPS! and FreePOPs that allow you to access them anyways. I'm wondering if Digsby will be providing similar services in the future.. Also, I'm still having trouble accessing my hotmail email account (keeps giving me a Failed to connect to server error messege)...

    Other then that, Digsby is working pretty well for me. Thanks alot for the hard work!
  • Kahi
    Updated and now my Socks 5 Proxy I use here at work no longer works with Digsby, obviously was working before the update. Uninstalled, redownloaded and reinstalled, still no workey.
  • Lisaweb
    "Alan Said,

    Every time I’ve reinstalled Digsby, it goes on and wipes out the whole friggin’ folder.

    I don’t like the default skin and messagestyle and like to use other ones. The installer always wipes them. :((

    Will the auto-update be nice and not wipe them? :/

    ps: I tried using the “Application Data” location instead of the program folder, but the stuff doesn’t seem to be detected when it’s there."


    Same exact thing, with me too. So it is definitely a bug of some sort. Sure you guys will fix it soon. But I gotta say, wonderful software, all the same. Thanks! :)
  • Tom
    Updated just fine, no problems whatsoever. Thanks for the great program, keep up the awesome work. I greatly appreciate it.
  • chris
    hey guys...seems like this installer fixes most things...is the installer the digsby_setup_test.exe? Or do is it the download now! link on the homepage?
  • Steven G.
    Digsby FTW!
  • @justin - you need to run the installer. Now that the new auto-update system has been pushed out this will no longer happen.
  • Had a successful update after a few tries. If the update fails, you would need to reinstall Digsby (otherwise it cannot be loaded) and try the update again. This would no longer be an issue once you have received this update.

    Digsby Review: Save Precious Time With Digsby

    "Now, thanks to Digsby, instead of spending between 8am - 9:35am logging in from one website to the next, launching one client to the next, by 8:05am you can have a good handle of exactly what's going on - from your online contacts, to your emails and social networks."

    Full Review - http://razorsharpviews.blogspot.com/2008/04/save-precious-time-with-digsby.html
  • AdamMcD
    Update was smooth for me. Can't wait for the RAM usage / performance release! I have issues with not being able to play a couple games when Digsby is running. Keep up the good work everyone
  • Justin
    im having problems too, digsby wont even run anymore
  • @Alan - we will let you place these in your user folder once we open up skinning. Auto-update does not wipe them - the installer does.

    @Keith - we are working on fixing this right now.
  • Keith
    Same issues as Paul...was trying to view/hide offline contacts and re-folder them and now most of the view options aren't working...exit and reload makes contacts come back, but still cant get the right combination of things showing and hiding correctly. Weird.
  • Every time I've reinstalled Digsby, it goes on and wipes out the whole friggin' folder.

    I don't like the default skin and messagestyle and like to use other ones. The installer always wipes them. :((

    Will the auto-update be nice and not wipe them? :/

    ps: I tried using the "Application Data" location instead of the program folder, but the stuff doesn't seem to be detected when it's there.
  • OK - working on a fix for proxy and missing offline group right now. Will push a small update to fix those issues ASAP.
  • SL83
    If I uncheck Group by Service - Group Offline Contacts works.
  • SL83
    Still borked.

    Advanced->Sort by Service, then by Name and Group by Service is checked.
  • birdman
    The update failed on me, i exited and tried to restart digsby and it wouldnt open, no error, nothing.

    came to the website and reinstalled it from scratch and it worked fine.
  • @SL83 - what sorting method?
  • SL83
    Hmmm Ok. Restarted. It updated. Now Group Offline contacts doesn't work anymore.

    I'm going to dowload the full install from the web and install using that. See if it fixes it.
  • Payam
    Having the same problem as Patrick. SOCKS 5 on - connection fails. SOCKS 5 off - connects fine.
  • Patrick
    Hey guys - ran the update, now connection through a SOCKS5 proxy fails - not sure what's up. Everything functions fine with no proxy turned on.
  • @Paul - sending you an email right now
  • Paul
    Installed fine. However my contacts and my groups aren't showing up anymore. I tried all the View menu options and still no go.

    Thanks for the software, haven't had any trouble with it up until now.
  • @Tynan - Yahoo accounts can send IMs to MSN contacts. If you are on an MSN account and sign off, the "From" dropdown chooses another account to send from.
  • kept getting a connection failed message when I tried to log in after doing the auto update. Had to re download the installer files.
  • Tynan
    Update worked, but is it a bug if my yahoo account is trying to send ims to MSN contacts?
  • @Mr. Gomez - yes, we will add group chat in the near future.
  • Mr. Gomez
    I was wondering if you guys are working on a conference chat feature. That is what's been keeping us here at work completely ditching Pidgin on the windows machines.

    Other that that Digsby is great! I use it at home and love it!

    thanks for all the hard work!
  • @Sam - this won't happen in the future. The new auto-update system fixes this but updating to it used the old system. If you reinstall using the installer on our website it should work fine.

    @SL83 - this happens if download one or more of the files fails. Next time you restart it will complete the update.
  • Xander
    Same thing. I can't start Digsby now. Hope we can get it fixed soon! Thanks for a GREAT app!!!!
  • Ben
    Awesome. Been using Digsby for about a month now. Never used to use any except windows live (until they blocked it at my work).
    I forgot the link to suggest a feature and im sure your've heard it time again, but what would make this better than any other msn clone, removing that stupid-o windows border. I.e. getting rid of ye-old windows title bar etc. Any plans for this?
  • SL83
    Update actually failed on mine.
  • Sam
    I shut down/restarted Digsby to get the update. After the update it would not run at all. No error messages, nothing on the screen after clicking or rebooting. I went to the site and downloaded again and everything is back to normal.

    I had been in on the auto-update test
    OS: Windows XP/Media Center SP2

    Thanks for all of the hard work! I LOVE Digsby!!!!!!!!!
  • Wow, we totally killed our blog.
  • Updated great, please please consider making the twitter time line window pinable so you can leave it open all the time as a real window.
  • Updated great!
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