Auto-Updater: Test #2
Update: WOW - thank you all for testing the updater. I think we got enough feedback that if you are just getting to this post there is no need to test it. We will do a code review tomorrow morning and push an update out. It includes the new auto-updater and numerous bug fixes. It also has new options for Twitter and much improved Twitter performance (the cache build up was slowing it down over time).
It seems that every time we push an update we get a few emails about Digsby completely not working afterwards. We have a new auto-update system that should solve this. Last week we asked some of you do test it out and we thank you for your help. We have made a few changes and would like to run one more test before pushing it out to everyone. The worst thing that can happen is it doesn’t work and you will need to download and run the installer from our website. No matter what happens, none of your preferences or account information will be lost. There are instructions below. Please post your results as a comment in this blog post.
- Download and run the installer located here:
- This will install a version of Digsby with the new auto-update system. When you launch Digsby it will check for updates. Since the version you just downloaded is not the same as the one everyone else has, it will actually revert back to the version you are currently running using the new auto update system.
- Please pay attention to what is happening during this process. It will download updates and restart Digsby. Once this is done, log in as you normally would and click Help > About Digsby. Make sure that you are back to version 13706.
- If Digsby just logs in and shows a version other than 13706 that means the entire update wasn’t downloaded. You should restart Digsby to let the update finish - this is not considered a failure.
- If anything went wrong, you can download the latest installer from our website and run it. There is no need to uninstall - that is the first thing that the installer does when you run it.
- Please post your results on this thread so we know if it is ready to be pushed to our entire user base. Make sure to include the following information: operating system, admin or not, UAC on or off (vista only), success or failure, other information about what happened.
- If the process fails at any point, please email update@digsby.com before reinstalling.
Sample Report 1 (success)
OS: Windows Vista
Account: Admin
UAC: On
Result: Worked
Sample Report 2 (fail then success)
OS: Windows XP
Account: Admin
Result: It downloaded some files but then logged right in without restarting. I checked the revision using Help > About but it was the wrong one. The I then exited and tried again. It downloaded a few more files, after which it restarted like it was suppose to. I then checked the revision it was was back to 13706.
Sample Report 3 (fail)
OS: Windows XP
Account: Non-Admin
Result: It downloaded files and then I got splash screen that said it was restarting along with an error. The error window had the title “XXXXX” and the error message was “XXXXX”. I am going email you right now for instructions on submitting more information about this error.
norti Said,
April 8, 2008 @ 3:33 pm
OS: Windows XP SP2 Hu
Account: Admin
Result: success
Zero3K Said,
April 8, 2008 @ 3:56 pm
OS: Windows Vista SP1
Account: Admin
UAC: Disabled
Result: Success
Shaze Said,
April 8, 2008 @ 3:56 pm
OS: Ubuntu 7.10 (Gutsy) - Wine 0.9.59
Account: root
Result: Success
wafford Said,
April 8, 2008 @ 3:56 pm
OS: Vista sp1
UAC: Off
Account: Admin
Result: Success
MIke M Said,
April 8, 2008 @ 3:57 pm
OS: Windows Vista
Account: Admin
UAC: On
Result: Worked
Robert Said,
April 8, 2008 @ 3:57 pm
OS: Windows XP SP2
Account: Admin
Result: success
Shaun Said,
April 8, 2008 @ 3:57 pm
OS: Windows Vista SP1 En
Account: Admin
UAC: ON
Result: Success
Robert Said,
April 8, 2008 @ 3:57 pm
OS: Windows Vista
Account: Admin
UAC: On
Result: Worked
However, it still won’t authenticate my msn or aim accounts on vista. on my XP laptop, works a treat.
Jewbilee Said,
April 8, 2008 @ 3:57 pm
OS: Vista SP1
Account: admin
UAC: off
Result: success
qdmanx Said,
April 8, 2008 @ 3:57 pm
OS: Windows XP SP2
Account: Admin
Result: Worked
Eric Said,
April 8, 2008 @ 3:57 pm
OS: Windows Vista
Account: Admin
UAC: Off
Result: Worked
JamesA Said,
April 8, 2008 @ 3:57 pm
Sample Report 1 (success)
OS: Windows XP Professional
Account: Admin
Result: Worked
No problems at all….
Lovin’ the service!
Thanks!
swimf3ak Said,
April 8, 2008 @ 3:58 pm
OS: Vista SP1
Account: Admin
Result: Success
atbigelow Said,
April 8, 2008 @ 3:58 pm
OS: Windows XP SP2
Account: Admin
Result: Success
cb00 Said,
April 8, 2008 @ 3:59 pm
OS: Vista SP1 x64
UAC: Off
Result: success
NessTheHero Said,
April 8, 2008 @ 3:59 pm
OS: Windows Vista Home Premium 64 bit
Account: Admin
UAC: off
Result: Worked
Troy Said,
April 8, 2008 @ 3:59 pm
OS: Windows XP SP2
Account: Admin
Result: Success
Glenn Said,
April 8, 2008 @ 3:59 pm
OS: Windows XP SP3
Account: Admin
Result: Success
wit Said,
April 8, 2008 @ 3:59 pm
OS: Vista SP1
Acct: Admin
Success!
Robbie G Said,
April 8, 2008 @ 4:00 pm
OS: Windows Vista Business SP1
Account: Admin
UAC: Off
Result: Worked
Ali Said,
April 8, 2008 @ 4:00 pm
OS: Windows XP Pro SP2
Account: Admin
Result: success
daLuiz Said,
April 8, 2008 @ 4:00 pm
OS: Windows XP SP2
Account: Admin
Result: worked
tgpo Said,
April 8, 2008 @ 4:00 pm
OS: Windows XP SP2
Account: Admin
Result: Worked
DakMan Said,
April 8, 2008 @ 4:00 pm
OS: Windows Vista Home Premium
Account: Admin
UAC: Off
Result: Worked
chris Said,
April 8, 2008 @ 4:00 pm
OS: Windows XP
Account: Debugger User
UAC: N/A
Result: Worked
Chris Shiell Said,
April 8, 2008 @ 4:00 pm
OS: Windows XP
Account: Standard (not Admin)
UAC: N/A
Result: Worked
adam Said,
April 8, 2008 @ 4:00 pm
OS: Windows XP SP2
Account: non-admin
Result: Worked
Corrosive Said,
April 8, 2008 @ 4:01 pm
OS: Windows XP SP2
Account: Admin
Result: success
Brandon Said,
April 8, 2008 @ 4:01 pm
OS: Windows Vista
Account: Admin
Result: It downloaded some files but then logged right in without restarting. I checked the revision using Help > About but it was the wrong one. The I then exited and tried again. It downloaded a few more files, after which it restarted like it was suppose to. I then checked the revision it was was back to 13706.
Chris Said,
April 8, 2008 @ 4:01 pm
OS: Windows Vista SP1
Account: Admin
UAC: Off
Results: Success
Daniel Said,
April 8, 2008 @ 4:01 pm
OS: Windows Vista
Account: Admin
UAC: On
Result: Worked
Pete Said,
April 8, 2008 @ 4:01 pm
OS: Windows XP
Account: Admin
Result: It downloaded the updates, restarted, then I logged in and it is version 13706. Worked perfectly.
evulhotdog Said,
April 8, 2008 @ 4:02 pm
OS: Windows XP SP2
Account: Admin
Result: success
Bryan Said,
April 8, 2008 @ 4:02 pm
Works
Derek Said,
April 8, 2008 @ 4:02 pm
OS: Windows XP SP2
Account: Admin
Result: Worked
jessk Said,
April 8, 2008 @ 4:02 pm
OS: Windows XP SP2
Account: Admin
Result: success
Marshall Said,
April 8, 2008 @ 4:02 pm
OS: WinXP SP2
Account: Admin
Result: Success
Max Drown Said,
April 8, 2008 @ 4:02 pm
No problems here. Installed fine. Running fine.
- Max
needcaffeine Said,
April 8, 2008 @ 4:02 pm
OS: Vista SP1 32bit
Account: Admin
UAC:OFF
Result: Success
TonyK Said,
April 8, 2008 @ 4:02 pm
OS: Win XP SP@
Acct: Admin
Result: Failed on first try, hung on vcr…exe, had to kill the entire process and retry.
2nd try, Success.
Russ M. Said,
April 8, 2008 @ 4:03 pm
OS: Windows XP XP2
Account: Admin
Result: Worked
Bryan Said,
April 8, 2008 @ 4:03 pm
OS: Windows XP
Account: Admin
Result: Worked
tj Said,
April 8, 2008 @ 4:03 pm
OS: Windows XP SP2
Account: Admin
Result: success
Zeff Said,
April 8, 2008 @ 4:03 pm
OS: Windows XP SP2
Account: Admin
Result: Worked
Darrell Said,
April 8, 2008 @ 4:03 pm
OS: Windows XP Professional SP2
Account: Admin
Result: Success
Camoire Said,
April 8, 2008 @ 4:03 pm
OS: Win Server 2003 SE SP2
Account: Admin
Result: Success
Chris Said,
April 8, 2008 @ 4:03 pm
OS: Vista SP1
Account: Admin
UAC: ON (was prompted and clicked accept)
Result: Success
Bob Said,
April 8, 2008 @ 4:04 pm
OS: Windows XP sp2
Account: Admin
Result: Success + an Error pop up on restart (SnacError)
taveanator Said,
April 8, 2008 @ 4:04 pm
OS: Windows Vista Enterprise (w/ SP1)
Account: Admin
UAC: Off
Result: Worked
Adam Said,
April 8, 2008 @ 4:04 pm
OS: Windows XP Pro
Account: Admin
UAC: N/A
Result: Worked
Kathleen Scanlon Said,
April 8, 2008 @ 4:04 pm
OS: WinXP SP2
Account: Admin
Result; Success
markrite Said,
April 8, 2008 @ 4:04 pm
OS: Windows Vista Hope Premium
Account: Admin
UAC: On
Result: Worked
Nina Said,
April 8, 2008 @ 4:04 pm
OS: Windows Vista
Account: Admin
Result: Success
Chris Said,
April 8, 2008 @ 4:04 pm
OS: Windows Vista SP1
Account: Admin
UAC: Off
Result: Success
mickeyjuice Said,
April 8, 2008 @ 4:04 pm
OS: XP SP2
Account: Admin
Result: success
crobarian Said,
April 8, 2008 @ 4:04 pm
OS: Windows XP SP2
Account: Domain User with Local Admin Powers
Result: Success
gfree Said,
April 8, 2008 @ 4:04 pm
OS: Windows Vista SP1
Account: Admin
UAC: Off
Result: Worked
tomc Said,
April 8, 2008 @ 4:04 pm
OS: Windows XP
Account: Admin
Result: Worked
Rob Said,
April 8, 2008 @ 4:04 pm
OS: Windows Vista Ultimate SP1
Account: Admin
Result: Success
Monarch Said,
April 8, 2008 @ 4:04 pm
OS: Vista Ultimate
Account: Admin
UAC: Disabled
Result: Worked
Very smooth operation, I like it.
xheaven Said,
April 8, 2008 @ 4:05 pm
OS: Windows Vista Ultimate
Account: Admin
UAC: Off
Result: Worked
Shawn Said,
April 8, 2008 @ 4:05 pm
OS: Windows XP Professional (SP 2)
Account: Admin
Result: Worked
Had a little problem with the skin when it loaded up at first, but did fine after that.
Sysprod Said,
April 8, 2008 @ 4:05 pm
OS: Windows XP SP3
Account: Admin
Result: Success
Chris Said,
April 8, 2008 @ 4:05 pm
OS: XP SP2
Acct: Admin
Result: success
Patrick Said,
April 8, 2008 @ 4:05 pm
OS: Windows Vista SP1
Account: Admin
Result: It downloaded some files but then logged right in without restarting. I checked the revision using Help > About but it was the wrong one. The I then exited and tried again. It downloaded a few more files, after which it restarted like it was suppose to. I then checked the revision and it was back to 13706.
mderan Said,
April 8, 2008 @ 4:06 pm
OS: Windows XP SP2
Account: Admin
Result: Worked
ben Said,
April 8, 2008 @ 4:06 pm
OS: Vista SP2
Account: Admin
UAC: Disabled
Result: Worked
no problems at all
sgiroux Said,
April 8, 2008 @ 4:06 pm
OS: Windows XP SP2
Account: Admin
Result: success
Andrew Said,
April 8, 2008 @ 4:06 pm
OS: Windows XP Professional SP2
Account: Admin
Result: Worked
Yannick Bart Said,
April 8, 2008 @ 4:06 pm
OS: Windows Vista SP2
Account: Admin
UAC: OFF
Result: Worked
Thx a lot !
Tim Said,
April 8, 2008 @ 4:06 pm
OS: Windows XP SP2 Hu
Account: tsrich
Result: Worked
ck Said,
April 8, 2008 @ 4:07 pm
OS: Windows XP SP2
Account: Admin
Result: Success
ACohen Said,
April 8, 2008 @ 4:07 pm
OS: Windows XP SP2
Account: Admin
Result: Success
Babelfish Said,
April 8, 2008 @ 4:07 pm
OS: Windows Vista
Account: Admin
UAC: On
Result: Worked
Bo Said,
April 8, 2008 @ 4:07 pm
OS: Vista Pre-SP1
Account: Admin
UAC: Off
Result: Success
Go Digsby!
Wobble The Hutt Said,
April 8, 2008 @ 4:07 pm
OS: Vista x64 sp1
UAC: off
Account: admin
Result: success
Stonepaw Said,
April 8, 2008 @ 4:07 pm
OS: Windows Vista Home Premium
Account: Admin
UAC: On
Result: Worked
Sabrina Said,
April 8, 2008 @ 4:08 pm
Seems to have worked fine for me
OS: Windows XP Professional Service Pack 2 Build 2600 (not sure if this info is necessary)
P3t3rU5 Said,
April 8, 2008 @ 4:08 pm
OS: Windows XP SP2
Account: Admin
Result: Success
cgibin Said,
April 8, 2008 @ 4:08 pm
OS: Windows XP
Account: Admin
Result: Worked
Thank you Digsby =)
Millenius Said,
April 8, 2008 @ 4:08 pm
OS: Windows XP 64 SP1
Account: Admin
Result: Success
Aithne Said,
April 8, 2008 @ 4:08 pm
OS: Windows Vista Home Basic SP1
Account: Admin
UAC: On
Result: Perfect! Plus speedy.
pxlt Said,
April 8, 2008 @ 4:08 pm
OS: Windows XP SP2
Account: Admin
Result: Updated to 13706 as expected… however it does seem to have wiped out my skin + emoticons (not only displaying different ones, but the physical files seem to be gone from the disk as well). Kind of annoying since I made myself some custom graphics. Reinstalling those…
Yannick Bart Said,
April 8, 2008 @ 4:08 pm
I’ts Vista SP1 off course :p
French edition.
Hanniball Said,
April 8, 2008 @ 4:09 pm
OS: Windows Vista Ultimate SP1 German
Account: Admin
UAC: Disabled
Result: Success
Ross Said,
April 8, 2008 @ 4:09 pm
OS: Windows XP SP2
Account: Admin
Result: Worked
BrantWalsh Said,
April 8, 2008 @ 4:09 pm
OS: XP Home SP2
Account: Admin
Result: Worked
Luke Said,
April 8, 2008 @ 4:09 pm
OS: Windows Vista
Account: Admin
UAC: On
Result: Worked
jamaicajoe Said,
April 8, 2008 @ 4:09 pm
OS: Windows Vista
Account: Admin
UAC: On
Result: Worked
GaB Said,
April 8, 2008 @ 4:10 pm
OS: Windows Server 2003 SP2
Account: Admin
Result: Worked
Jason Said,
April 8, 2008 @ 4:10 pm
OS: WinXP SP2
Account: Admin
Result: Success
Morghus Said,
April 8, 2008 @ 4:10 pm
OS: Win XP x64 SP2
Account: Admin
Result: Success
Rafael Said,
April 8, 2008 @ 4:10 pm
OS: Windows Vista
Account: Admin
UAC: On
Result: Worked
Wasi Said,
April 8, 2008 @ 4:10 pm
OS: Vista Ultimate 32Bit
Account: Admin
UAC: OFF (don’t understand how you can work on a computer with Microsoft’s latest bug…)
Result: full success.
I even get the same error message that’s been bugging me for a few weeks now:
SnacError; ((10, ‘SSI’), (1 ‘Invalid SNAC header. ‘), (None, None))
Drew Said,
April 8, 2008 @ 4:10 pm
OS: Windows XP
Account: Admin
Result: Worked
RChan Said,
April 8, 2008 @ 4:10 pm
Sample Report 2
OS: Windows XP
Account: Admin
Result: Worked
Ruben Said,
April 8, 2008 @ 4:10 pm
OS: Windows XP
Account: Power User
Result: Success
lezlee Said,
April 8, 2008 @ 4:10 pm
Works great!
Matthew Said,
April 8, 2008 @ 4:10 pm
OS: Windows XP Pro Version 2002 SP2
Account: Non-Admin
Result: Success
Keep going!
Cha Said,
April 8, 2008 @ 4:11 pm
OS: Windows Vista Ultimate x64 SP1
Account: Admin
UAC: Off
Result: Worked
Zach Said,
April 8, 2008 @ 4:11 pm
(Prompt for C++ distributable? installation, downloading…..5MBish Update)
OS: Windows XP SP2 (WGA Enabled, legal copy.)
Account: Administrator
Result: Works, but auto-logon seems broken and the Sign In button is seen as a clickable button, but it is clickable still. Fixed it by disabling auto-logon, restart app, login, restart app, re-enable auto-logon.
Executing the ‘executable’ no long brings the window into focus.
greed77 Said,
April 8, 2008 @ 4:11 pm
OS: Windows XP SP3 v.3244
Account: Admin
Result: Worked
jeremy Said,
April 8, 2008 @ 4:11 pm
OS: Windows Vista 64 Bit
Account: Admin
UAC: On
Result: Success
Lezlee Said,
April 8, 2008 @ 4:12 pm
OS: Windows XP SP3
Account: Admin
Result: Success
Jeremy Said,
April 8, 2008 @ 4:12 pm
OS: Windows Vista
Account: Admin
UAC: On
Result: Worked
Scott Said,
April 8, 2008 @ 4:12 pm
OS: Windows XP
Account: Admin
Result: Worked
Laura Said,
April 8, 2008 @ 4:12 pm
OS: WinXP SP2
Account: Admin
Result: Success
Jon Hedemann Said,
April 8, 2008 @ 4:12 pm
OS: Windows XP SP2
Account: Admin
Result: Success
Mark Said,
April 8, 2008 @ 4:12 pm
Failed
Critical error, failed to load digsby.exe.
Try to rename digsby.clone to digsby.exe
Steve Said,
April 8, 2008 @ 4:12 pm
OS: Windows XP
Account: Admin
Result: Worked
Nats Said,
April 8, 2008 @ 4:12 pm
OS: XP Pro SP2
Account: Admin
Result: Worked
marc Said,
April 8, 2008 @ 4:12 pm
OS: Windows XP SP2
Account: Non-Admin
Result: success
Mike Said,
April 8, 2008 @ 4:13 pm
OS:Win XP Pro SP2
Accuont: Non-Admin
Result: Success
Downloaded 5.21Mb of info and then ran the install program. I had to restart Digsby program manually. It would have been nice if it auto-restarted to the log-in screen. Other than that it ran exactly like you said it would.
Archpope Said,
April 8, 2008 @ 4:13 pm
OS: Vista Ultimate SP1 x64
Account: Admin (not elevated)
UAC: On
Result: First, Build 14035, then restarted, got 13706. I liked 14035 better because it didn’t resize all my open windows, though.
Ken Said,
April 8, 2008 @ 4:14 pm
OS: Windows Vista Business SP1
Account: Admin
UAC: Off
Result: Worked
questioncom Said,
April 8, 2008 @ 4:14 pm
Sample Report 1 (success)
OS: Windows Vista SP1
Account: Admin
UAC: off
Result: Worked
Chad Lorch Said,
April 8, 2008 @ 4:15 pm
OS: Windows Vista SP1
Account: Admin
UAC: On
Result: Worked fine!
Guardian82 Said,
April 8, 2008 @ 4:15 pm
OS: Windows Vista
Account: Admin
UAC: Off
Result: Success
RevDev Said,
April 8, 2008 @ 4:15 pm
OS: Windows Vista
Account: Admin
Result: Success
Peter Said,
April 8, 2008 @ 4:15 pm
OS: Windows XP
Account: Admin
Result: When it started I did not notice an update dialog and it did not shut down and restart, but the version is correct.
Mark Said,
April 8, 2008 @ 4:15 pm
Failed the second time same error (error code 5)
Going back to the old version….
Scott Said,
April 8, 2008 @ 4:15 pm
OS: Windows XP Pro SP2
Account: Admin
Result: Success
xpgeek Said,
April 8, 2008 @ 4:16 pm
OS: Win Vista SP1 x64, Ultimate
Account: Admin
UAC: Off
Result: Worked fine
computir Said,
April 8, 2008 @ 4:16 pm
OS: Windows XP Pro SP3, v.3264
Account: Admin
Result: Worked (partial)
Downloaded update. Help - About: Digsby - Build 14035
Exited Digsby.
Restarted Digsby.
Updates downloaded.
Help - About: Digsby - Build 14035
Corey Said,
April 8, 2008 @ 4:16 pm
OS: Vista Ultimate x64 SP1
Account: Admin
UAC: On
Result: Flawless, after the update started downloading, it invoked a second exe, which invoked UAC. It also resized my buddy list slightly and moved it off the right side of my right monitor where it is docked to floating on the “primary/left” monitor.
rectangle Said,
April 8, 2008 @ 4:16 pm
OS: Windows XP Pro SP2
Account: Admin
Result: Success
webyz Said,
April 8, 2008 @ 4:17 pm
OS: Windows Vista
Account: Admin
UAC: OFF
Result: Worked
cmiper Said,
April 8, 2008 @ 4:17 pm
OS: WinXP SP2
Account: Admin (privileged)
Result: Installed, Updated no problems!
solo9099 Said,
April 8, 2008 @ 4:17 pm
OS:Vista Ultimate 64 sp1
Account:Admin
UAC:off
Result:Success
bob oliv3r Said,
April 8, 2008 @ 4:17 pm
OS: Windows XP Pro SP2
Account: Admin
Result: Pimpin Hos
Kat Said,
April 8, 2008 @ 4:18 pm
OS: WinXP
Account: non-admin
Result: Downloading files, asked for admin permission, then stopped with “Digsby needs to restart…” msg.
Required manual restart (exit client, start client) but build # says 13706.
Success(ish)!
xiayu Said,
April 8, 2008 @ 4:18 pm
OS: Windows XP SP2
Account: Admin
Result: Success
Sally Hunter Said,
April 8, 2008 @ 4:18 pm
OS: Windows XP
Result: Success
Chunkydus Said,
April 8, 2008 @ 4:18 pm
OS: Windows XP Pro SP2
Account: Admin
Result: Success
Jay Said,
April 8, 2008 @ 4:19 pm
OS: Windows XP SP2 Jay
Account: Non-Admin
Result: Worked
Keith Said,
April 8, 2008 @ 4:19 pm
OS: Windows XP
Account: Admin
Result: Worked
Miloš Said,
April 8, 2008 @ 4:20 pm
OS: Windows XP SP2
Account: Admin
Result: Success
bowdog Said,
April 8, 2008 @ 4:20 pm
OS: Windows Vista
Account: Admin
Result: Success
Michael Said,
April 8, 2008 @ 4:20 pm
OS: Windows XP SP2
Account: Admin
Results: Success
Astro Said,
April 8, 2008 @ 4:20 pm
OS: Windows XP SP2
Account: Admin
Result: Success
Aramazia kin Said,
April 8, 2008 @ 4:21 pm
OS: Windows XP SP 2
Account: Admin
Result: Success
Jason Said,
April 8, 2008 @ 4:21 pm
OS: Windows XP SP2 Pro
Account: Admin
Result: success
Calophi Said,
April 8, 2008 @ 4:21 pm
OS: Windows XP SP2
Account: Admin
Result: Worked
loof Said,
April 8, 2008 @ 4:22 pm
OS: Windows XP SP2
Account: Admin
Result: Worked
Kyle Said,
April 8, 2008 @ 4:22 pm
OS: Windows XP Pro x64 SP2
Account: Admin
Result: Worked
SAWink. Said,
April 8, 2008 @ 4:23 pm
OS: Windows Vista
UAC: Don’t know
Account: Don’t know
Result: success
Matt M. Said,
April 8, 2008 @ 4:23 pm
OS: Windows XP SP2
Account: Admin
Result: success
Rikt.org Said,
April 8, 2008 @ 4:23 pm
OS: Windows XP SP2
Account: Admin
Result: Worked
It was so slick I missed it the first time, 2nd time I didn’t take my ADD eyes off of it and it worked again! Good stuff.
vk Said,
April 8, 2008 @ 4:24 pm
OS : Windows XP SP3
Result : Success
David Trainor Said,
April 8, 2008 @ 4:24 pm
OS: Windows Vista
Account: Admin
UAC: Off
Result: Worked
Ryan Said,
April 8, 2008 @ 4:24 pm
OS: Windows XP SP2
Account: Admin
Result: Worked
shazikerjc Said,
April 8, 2008 @ 4:24 pm
OS: Windows XP
Account: Admin
Result: Worked
savaj Said,
April 8, 2008 @ 4:25 pm
OS: Windows Vista Business SP1
Mary Said,
April 8, 2008 @ 4:25 pm
OS: Windows XP Home
Account: Admin
Result: Success
Norikue Said,
April 8, 2008 @ 4:25 pm
OS: Windows XP SP2
Account: Admin
Result: Worked
savaj Said,
April 8, 2008 @ 4:25 pm
OS: Windows Vista Business SP1
Account: Admin
Result: success
C.J. Said,
April 8, 2008 @ 4:25 pm
OS: Windows Vista Ultimate
Account: Admin
UAC: On
Result: Worked like a charm.
Steve Dart Said,
April 8, 2008 @ 4:25 pm
OS: Windows Vista Enterprise Ed.
Account: Admin
UAC: Off
Result: Worked
Mike Said,
April 8, 2008 @ 4:25 pm
OS: Windows XP Pro SP2
Account: Admin
Result: Success
Macklan Said,
April 8, 2008 @ 4:25 pm
OS: Vista SP1
Account: Admin
UAC: Off
Result: Success
carlpellis Said,
April 8, 2008 @ 4:26 pm
OS: Windows Vista Ultimate SP1
Account: Admin
UAC: Off
Result: Worked
savaj Said,
April 8, 2008 @ 4:26 pm
BTW UAC was on
ilias Said,
April 8, 2008 @ 4:28 pm
OS: Windows XP SP2
Account: Admin
Result: Success
Nick Said,
April 8, 2008 @ 4:29 pm
OS: Windows XP
Account: Admin
Result: Success
Jason Said,
April 8, 2008 @ 4:29 pm
OS: Vista SP1
UAC: Off
Account: Admin
Result: Success
Gil Said,
April 8, 2008 @ 4:29 pm
OS: Windows XP
Account: Admin
Result: Worked
Paola Said,
April 8, 2008 @ 4:29 pm
Mine doesn’t even try to update by now.
Alex Said,
April 8, 2008 @ 4:29 pm
OS: Windows Vista Ultimate x64
Account: Admin
UAC: Off
Result: Worked
Brent Said,
April 8, 2008 @ 4:30 pm
OS: Windows XP SP2
Account: Admin
Result: Worked
yanalyn Said,
April 8, 2008 @ 4:30 pm
OS: Windows XP
Account: non admin
Result: Success
Teresa P Said,
April 8, 2008 @ 4:30 pm
OS: Windows XP
Result: Success
Mike Lockyer Said,
April 8, 2008 @ 4:30 pm
OS : Windows 2008 Server
Account : Admin
Result: It downloaded the file and ran the updateI checked the revision using Help > About but it was 14035. Then I then exited and tried again. It downloaded a few more files, after which it restarted like it was suppose to. I then checked the revision it was was back to 13706.
Katie Said,
April 8, 2008 @ 4:31 pm
OS: XP PRO SP2
Account: Admin
Result: Worked
Tintop Said,
April 8, 2008 @ 4:32 pm
OS: Vista Home Basic
Account: Admin
UAC: Quiet (with TweakUAC)
Result: Updated OK
mark Said,
April 8, 2008 @ 4:32 pm
OS: Windows SP SP2
Account: Admin
Result: Success
snailsnail Said,
April 8, 2008 @ 4:32 pm
OS: Windows Vista Home Premium, no service pack
Account: Non-Admin
UAC: On
Result: Worked
Aaron Said,
April 8, 2008 @ 4:32 pm
OS: Windows XP Pro SP2
Account: Admin
Result: Success
you deleted all my adium styles though!
Darrell Said,
April 8, 2008 @ 4:32 pm
OS: Windows XP Professional (SP 2)
Account: Admin
Result: Worked
TurboFool Said,
April 8, 2008 @ 4:33 pm
OS: Windows Vista SP1
Account: Admin
UAC: Off
Result: Success, but after update program loaded and logged in behind my current window instead of in front, where visible.
Also, immediately upon startup I received the error I’ve gotten a lot lately: SnacError: ((19, ‘SSI’), (1, ‘Invalid SNAC header.’), (None, None)). Any idea what’s up with that?
kingofspam Said,
April 8, 2008 @ 4:33 pm
OS: Windows Vista Home Premium Sp 1
Account: Admin
UAC: Off
Result: It didn’t update the first time but when I restarted, it updated to the proper build
rob Said,
April 8, 2008 @ 4:33 pm
OS: Windows XP Pro
Account: Admin
UAC: Hell no!
Result: Fail.
After the update download started it kept stalling the download for more than 10 minutes at 2 meg, I force quit, restarted and it kept stalling at 200k. Tried again, no go.
RM Said,
April 8, 2008 @ 4:33 pm
OS: Windows XP SP2
Account: Admin
Result: Success
John Said,
April 8, 2008 @ 4:34 pm
OS: XP pro SP2
Account: Admin (on domain)
Result: Sweet, creamy success
Ken Said,
April 8, 2008 @ 4:34 pm
OS: XP SP2
Account : Admin priv
Result: flawless
Mike Said,
April 8, 2008 @ 4:36 pm
OS: Windows Vista
Account: Admin
UAC: On
Result: Worked
Greg J. Said,
April 8, 2008 @ 4:36 pm
OS: Windows XP Media Edition SP2
Account: Admin
Result: Worked
Jason Borchardt Said,
April 8, 2008 @ 4:37 pm
success!
garyarmstrong Said,
April 8, 2008 @ 4:37 pm
os-windows xp sp2
account-admin
result-success
Jason Borchardt Said,
April 8, 2008 @ 4:37 pm
oops forgot system specs:
OS: Vista SP1
Account: Admin
UAC: Off
Result: Worked
Jamie Said,
April 8, 2008 @ 4:38 pm
OS: Server 2008
Account: Admin
Result: Worked
mrmass Said,
April 8, 2008 @ 4:39 pm
OS: Windows XP SP2
Account: admin
Result: Worked
BK Said,
April 8, 2008 @ 4:39 pm
OS: Windows XP SP2
Admin: Yes
Result: Success
Bazza Said,
April 8, 2008 @ 4:40 pm
OS:Windows XP sp2
Account:Admin
Result: Success
Melissa Schmidt Said,
April 8, 2008 @ 4:40 pm
OS: Windows XP multimedia
Account: Admin
Result: Worked
Thanks for the updates…I like this application and use it a lot.
djaysnider Said,
April 8, 2008 @ 4:40 pm
OS: XP 64Bit SP2
Access: Admin
Result: Success
Version updated fine, though it didn’t fix either the two errors I had initially reported.
Matt Said,
April 8, 2008 @ 4:40 pm
OS: Windows Vista
Account: Admin
UAC: On
Result: Worked
hockeypaul Said,
April 8, 2008 @ 4:40 pm
OS: XP Pro SP2
Account: Admin
UAC: Off
Result: success. w00t.
Lee Said,
April 8, 2008 @ 4:41 pm
OS: Windows XP Pro (SP2)
Account: Admin
Result: Success
deejaymc Said,
April 8, 2008 @ 4:41 pm
OS: Windows XP
Account: Admin
Result: Worked
OS: Windows Vista Home Premium
Account: Admin
UAC: On
Result: Worked
Brian Said,
April 8, 2008 @ 4:41 pm
OS: Windows Vista Business Sp1 en
Account: Admin
UAC: Off
Result: Worked
Escudeiro Said,
April 8, 2008 @ 4:41 pm
OS: Windows XP MCE 2005
Account: Admin
Result: Worked just fine
Josh Said,
April 8, 2008 @ 4:42 pm
OS: Windows Vista
Account: Admin
UAC: On
Result: It downloaded some files and logged in without restarting. The revision was incorrect. I exited and relaunched Digsby, got a UAC prompt, and then it restarted. The revision is now 13706.
Tykki Said,
April 8, 2008 @ 4:42 pm
OS: Windows XP SP2
Result: Success!!
So far so good. No troubles to report.
Michael Said,
April 8, 2008 @ 4:42 pm
OS: XP SP2
Account: Domain account with Admin privileges
Result: No Problems Found with installer. (Still getting SNAC errors though).
Jim Said,
April 8, 2008 @ 4:42 pm
OS: Windows XP
Account: Non-Admin
UAC: On
Result: Great Success
Nishant Desai Said,
April 8, 2008 @ 4:43 pm
OS: Windows Vista
Account: Admin
UAC: On
Result: Worked
Jim Said,
April 8, 2008 @ 4:43 pm
OS: Windows XP
Account: Non-Admin
Result: Great Success
Gregor Said,
April 8, 2008 @ 4:43 pm
OS: Windows Vista x64 incl. SP1
Account: Admin
UAC: Off
Result: Worked
crystal Said,
April 8, 2008 @ 4:43 pm
OS: Windows XP SP2
Account: Admin
Result: success
Eric Said,
April 8, 2008 @ 4:44 pm
OS: XP Pro SP2
Account: Admin
Result: Success!
Andy Said,
April 8, 2008 @ 4:44 pm
OS: Win XP Pro SP2
Account: Non-Admin
Result: After the reinstallation process was complete, Digsby did not auto-restart. I had to manually re-launch the program, but after doing so, the auto-update downloaded and installed properly. This are working fine now.
TSteadman Said,
April 8, 2008 @ 4:44 pm
OS: Windows XP Pro - SP2.
Installed fine and kept all settings. Reconnected with no problems. It would be nice if the installer would also restart Digsby as well. The auto-update had no problems at all.
David Said,
April 8, 2008 @ 4:46 pm
OS: Windows Vista
Account: Admin
UAC: Partial (UAC Powertoy added to system)
Result: Worked - but now receiving an odd error on startup. SnacError: ((19,’SSI’),(1,’Invalid SNAC Header’),(None,None)) - Other than that the service seems to be fine.
Jim Said,
April 8, 2008 @ 4:46 pm
OS: Windows Vista
Account: Admin
UAC: On
Result: Worked
Brian Said,
April 8, 2008 @ 4:47 pm
OS: XP SP2
Account: Admin
Result: success
Noelix Said,
April 8, 2008 @ 4:48 pm
OS: Windows XP
Account: Non-Admin
Result: Installed fine, version is correct. Only hiccup is that it deleted the custom skin I was using.
Chris Said,
April 8, 2008 @ 4:48 pm
XP SP2
Admin
Success
Taylor Said,
April 8, 2008 @ 4:48 pm
OS: Windows XP Pro SP2
Account: Admin
Result: success
Lynne Said,
April 8, 2008 @ 4:48 pm
OS: Windows XP
Account: Admin
Result: worked for me!
Deb Said,
April 8, 2008 @ 4:49 pm
OS: Windows Vista (success)
Account: Admin
Result: Worked
Steven Germano Said,
April 8, 2008 @ 4:51 pm
OS: Windows XP Pro SP2
Account: Admin
Result: Success. The error stated above ]SnacError: ((19,’SSI’),(1,’Invalid SNAC Header’),(None,None))], came up also, but that was coming up before this update!!
Andrew Said,
April 8, 2008 @ 4:51 pm
OS: Vista w/out SP1
Account:Admin
UAC: Off
Result: Success
Gary Said,
April 8, 2008 @ 4:51 pm
OS: Windows XP
Account: Admin
Result: Worked
JameLess Said,
April 8, 2008 @ 4:52 pm
OS: Windows Vista
Account: Admin
UAC: Off
Result: Successful
Eldon Said,
April 8, 2008 @ 4:52 pm
OS: Windows XP Professional SP2
Account: Admin
Result: Worked
Gregory Martin Said,
April 8, 2008 @ 4:52 pm
Success.
My experience was similar to sample report 2. I had exited Digsby. After the update, it started with the wrong version. I restarted Digsby. I did not see additional files being updated, but Digsby said to wait for the update. When it restarted the version was correct.
Davey Said,
April 8, 2008 @ 4:53 pm
OS: Windows Vista
Account: Admin
UAC: Off
Result: Worked
Gregory Martin Said,
April 8, 2008 @ 4:53 pm
Sorry. This was XP with an Admin account.
Kyle Said,
April 8, 2008 @ 4:54 pm
OS: Windows XP Pro SP2
Account: Admin
Result: Worked
digsby user Said,
April 8, 2008 @ 4:55 pm
(success)
OS: Windows Vista Ultimate
Account: user with admin priv.
UAC: off
Result: Worked
skinnytie Said,
April 8, 2008 @ 4:56 pm
OS: Windows XP
Account: Admin
UAC: On
Result: Worked
xrs444 Said,
April 8, 2008 @ 4:56 pm
OS: Vista Ultimate x64
Account: Local Admin
UAC: Off
Result: Success
Karlo Said,
April 8, 2008 @ 4:57 pm
OS: Windows XP Pro SP2
Account: Admin
Results: Success
Derek Said,
April 8, 2008 @ 4:58 pm
OS: Windows XP Pro SP2
Account: Admin
Result: Successful with caveats. Updated fine, but deleted skins I had saved into the Program Files > Digsby > res > skins. Everything else seemed to work fine. Great piece of software. Thanks!
Sabrina Said,
April 8, 2008 @ 4:58 pm
OS: Wind. XP Pro SP2
Account: Admin
Success
Nathan Said,
April 8, 2008 @ 4:59 pm
You guys really, really need to upgrade your blog’s infrastructure. After you released that announcement, the site was unavailable for over an hour. At the very least, you need to tweak your apache configuration - but you really ought to look at load balancer equipment (openBSD can do round robin load balancing with the PF package for free
).
Matthew Said,
April 8, 2008 @ 4:59 pm
OS: Windows Vista
Account: Admin
UAC: Off
Result: Worked, but changed my skin from QuickSilver to Darkness.
greg Said,
April 8, 2008 @ 4:59 pm
os: XP
acct: admin
Result: worked just fine.
Roo Said,
April 8, 2008 @ 5:00 pm
OS: Windows XP Profession SP2
Account: Admin Privs
Result: Success
mckeeh3 Said,
April 8, 2008 @ 5:00 pm
OS: Windows Vista
Account: admin
UAC: off
Success
Desiblacky Said,
April 8, 2008 @ 5:00 pm
OS: Windows Vista SP1
Account: Admin
UAC: On
Result: Worked
Garrett Said,
April 8, 2008 @ 5:00 pm
OS: Windows XP Pro - SP2
Account: Admin
Result: Worked
Keno Tatham Said,
April 8, 2008 @ 5:00 pm
OS: Windows Vista
Account: Admin
UAC: On
Result: Worked
Bryan Said,
April 8, 2008 @ 5:01 pm
OS: Windows Vista
Account: Admin
UAC: On
Result: Worked
Vern Said,
April 8, 2008 @ 5:01 pm
OS: Vista SP1
Account: Admin
UAC: Off
Result: Success
sinoth Said,
April 8, 2008 @ 5:01 pm
OS: Windows XP x64 SP2
Account: Admin
Result: success
asdasd Said,
April 8, 2008 @ 5:04 pm
OS: Vista
Account: Admin
UAC: On
Result: Worked.
mebrelith Said,
April 8, 2008 @ 5:04 pm
OS: Windows XP SP2 (Spanish)
Account: Admin
Result: Worked
Hydragyrum Said,
April 8, 2008 @ 5:04 pm
OS: Vista Business
Account: Admin
UAC: On
Result: Failed. Help..about says build 14035, did not trigger UAC at all, even after downloading ~5 MB worth of files. After closing and restarting, UAC prompt received, and the update ran as expected.
Glen Said,
April 8, 2008 @ 5:05 pm
OS: XP Pro SP2
Account: Admin
Result: Successful
Phaux Said,
April 8, 2008 @ 5:05 pm
OS: Windows XP Pro SP2
Account: Domain User with Admin
Result: Success
One thing I noticed though, it uses a lot of CPU when it’s downloading the updates, near 100% on my P4 2.66GHz System.
SonicHedgehog Said,
April 8, 2008 @ 5:07 pm
OS: Windows Vista (Business 32-bit)
Account: Admin
UAC: On
Result: Worked fine
David Said,
April 8, 2008 @ 5:07 pm
OS: Windows Vista Home Premium SP1
Account: Admin
UAC: On
Result: Sucess
Steve Said,
April 8, 2008 @ 5:08 pm
@Nathan - that was our fault. We recently upgraded wordpress and didn’t turn on the db optimization. Shouldn’t happen again.
nix Said,
April 8, 2008 @ 5:09 pm
OS: Windows Vista SP1
Account: Admin
UAC: Off
Result: success
Xedecimal Said,
April 8, 2008 @ 5:11 pm
OS: Windows XP Pro SP2
Account: Admin
Success
SonicHedgehog Said,
April 8, 2008 @ 5:11 pm
Sorry, mistake, it doesn’t work… I have build 14305! …
AHC11 Said,
April 8, 2008 @ 5:11 pm
OS: Windows Vista
Account: Admin
UAC: On
Result: Worked
Lovin’ Digsby!
scott Said,
April 8, 2008 @ 5:11 pm
XP Pro SP2
Admin
Install OK, restart –> FAIL.
Manual restart == v.13706 as planned.
Xander Said,
April 8, 2008 @ 5:11 pm
OS: Windows Vista (no SP1)
Account: Admin
UAC: Disabled
Result: Success
Jawsome86 Said,
April 8, 2008 @ 5:12 pm
OS: Windows XP Pro SP2
Account: Admin
Result: Success
Jeanne Goloub Said,
April 8, 2008 @ 5:13 pm
update 2 install success
still having unresolved error: SnacError: ((19,’SSI’),(1,’Invalid SNAC Header’),(None,None))]
seems to affect a region near the set status (away, available) dropdown under the head menu
SNAC header error on startup after loading, and sometimes on setting new status manually
Dragon Said,
April 8, 2008 @ 5:13 pm
OS : Vista X64
Account: Admin
Uac: On
Result: Success
Dan Said,
April 8, 2008 @ 5:14 pm
OS: Windows Vista
Account: Admin
Result: Success
Chris Said,
April 8, 2008 @ 5:15 pm
OS: Windows XP SP2
Account: Admin
UAC: n/a
Result: Worked
David Lay Said,
April 8, 2008 @ 5:15 pm
OS: Windows XP SP2
Account: Admin
Result: Worked
Took lots of time checking for updates (like 10 min), but I guess that’s because of the load in the update service.
Once found, download was damn fast and install was as espected
Loving Digsby.
Paul Taylor Said,
April 8, 2008 @ 5:15 pm
OS: Windows Vista
Account: Admin
UAC: On
Result: Success
Aaron Said,
April 8, 2008 @ 5:15 pm
OS: Windows XP Pro SP2
Account: Admin
Result: Success
emilime Said,
April 8, 2008 @ 5:15 pm
OS: Windows XP SP2 It
Account: Admin
Result: Success
jack Carlson Said,
April 8, 2008 @ 5:16 pm
OS: Windows Vista
Account: Admin
UAC: On
Result: Worked
Eric Said,
April 8, 2008 @ 5:16 pm
OS: Windows Vista Home
Account: User
UAC: Off
Result: worked
Mei Mei Said,
April 8, 2008 @ 5:16 pm
OS：Windows XP Media Center
Account：Admin
Result: Worked
BK Said,
April 8, 2008 @ 5:17 pm
OS: Windows XP SP2
Account: Admin
Result: Success
Jon Said,
April 8, 2008 @ 5:17 pm
OS: Windows XP SP2
Account: Admin
Result: success
Steve Rob