Testers Needed for New Auto-Updater
Update: Test #2 now taking place with a few changes - see the blog post with instructions here.
It’s a little past 3:30am and we just finished the new auto-updater! It seems that every time we push an update we get a few emails about Digsby completely not working afterwards and a few diagnostic logs with errors that we know don’t really exist. The reason for this is that a small portion of users get a partial update each time we push a new build. Additionally, if you are a non-admin user on Windows XP or Windows Vista the update would go into an endless loop because we had no way of knowing that the user doesn’t have write permission to the Digsby folder.
The new auto-update system is better in a few ways. First, it makes backups of all the old files and reverts to them all if the update fails at some point. It will just try again next time you restart Digsby. Second, for non-admin users it asks for elevated privileges, allowing an admin to put in their password so the update can take place. Third, while it is copying the new files from a temporary folder and restarting Digsby you now see a small splash screen so you know it is still busy.
Since the auto-updater is the most critical component (if we break it, then everyone would need to reinstall) we would like to have some of you test it before we push it to everyone. The worst thing that can happen is it doesn’t work and you will need to download and run the installer from our website. No matter what happens, none of your preferences or account information will be lost. There are instructions on our forum, which is also where we would like you to post your results:
Greg Said,
April 5, 2008 @ 3:53 am
Thanks. I’m new to the Digsby party, but I’d be happy to help test. On the way to the forums now…
Ducks Said,
April 6, 2008 @ 9:20 pm
erm.. im new in using this app. but still want to give some oppinions.. while using this.. icome up a better idea.. since u make digsby associate with other IM applications why not including skype on it too.. i thinks its better sincei use 4 IM rite now.. msn, YM, skype, and google talk..
well anyway its only a suggestion anyway.. ^_^V
frankly Said,
April 6, 2008 @ 9:46 pm
hi,i learned digsby just now.I feel digsby is very good,especialy web widget,but i can’t input Chinese.If digsby has chinese version,including widget,I belive the development in China,and i can promote digspy.If you locazition digsyp in Chinest,and need help ,i can support for free.
Steve Said,
April 6, 2008 @ 10:54 pm
@frankly - we are going to get Chinese working in the IM window very soon! Sorry for the inconvenience.
Rachel Said,
April 7, 2008 @ 2:29 pm
I am having trouble getting Digsby to start up or run. Nothing happens at all when I click on the shortcut or try to open it with a right click. I have done an anti-virus scan (Avast), Spybot, defragmented my pc, and Trend Micro Housecall. So far nothing has helped. I attempted to do a system restore, but my pc could not be restored to an earlier date. What else should I try?
Steve Said,
April 7, 2008 @ 2:44 pm
@Rachel sending you an email to resolve this.
sarah Said,
April 7, 2008 @ 5:56 pm
i am new to this whole thing and i do not even know if this is the right place to be asking this question, but how do i get new skins other than the two that are given to you when you download the program. I see in the screen shots that there are pink and green ones that look pretty cool, but i do not have those and i was just wonder how i could get them.
Steven G. Said,
April 7, 2008 @ 7:49 pm
@Sarah those skins were meant to be included but just never were for some reason, the team has said they will include those (i think) along with more skins soon
Meanwhile use the digsby forums and browse the ‘Customize’ catagory and along with that check out http://www.digsbies.org
Jimmie Said,
April 8, 2008 @ 5:32 am
Is there anyway we can get a feature that allows us to know how long has someone been offline?