Spread the Word | Create Account | My Account  
digsby

Electricity Issues

A large chunk of the neighborhood lost power including our facility.  The backup lasted for the last 20 minutes but the electric company has not resolved the issue in time and our network is currently down.  This will be resolved as soon as possible.

On a brighter note, a release that goes live next week will include “local mode” functionality we have been working on so if this happens again, your use of Digsby will not be interrupted.  Digsby will load cached preferences and account info from your hard drive and then resynchronize when it is able to establish a connection to our servers.

Update (12:30pm EST): Two of the three power sources coming into the facility have been restored so the servers are back online.  However, until power is fully restored we may not be out of the woods yet.  We’ll keep you posted.

Update 2 (2:30pm EST): Everything is still online and all power has been restored to the building so we expect things to remain stable.  This issue actually pointed out a few issues with “local mode” since Alpha users already had the functionality.  We will patch it up and push another Alpha release with the fixes next week.  The next public release should also be sometime next week.

  • li
    should i expect a mobile Digsby version?
  • Great blog, keep up the work. I have just started my own blog and I love checking out others to see what can be done.
  • John
    There is a reason why important systems in data centers don't run on "street power".
  • Jim
    Local mode worked great for me, THANKS!

    A bit of advice though... You really need to have your servers running in a datacenter that has diesel generators. You have WAY too many power outages.
  • Phillip V
    IT LIVES!!!
  • yo
    ayuden para sabeer como es....................auxilio
  • yo
    no entiendo nada
  • joao cesar
    hum, im connected on gtalk network since morning without any problems.
  • @ Mike

    I was kinda wondering all the time that with the power outage how exactly did yu guys manage to keep us folks out here posted...

    and i cudnt have got a better answer...

    "crambling to tether his laptop with his blackberry to put up the blog post ;)"

    lol, i mean, LOL, BIGTIME!!
  • Thanks for the update. Other services ignore the fact that their blog can tell us about outages, but Digsby has come through yet again! We're not back up here in Utah, but thanks for letting us know what's going on.
  • As an alpha tester i also need to give a hattip to the offline caching. when it's released in a full build people will love it.. i didn't even know something was wrong until i saw this blog post .. that is a testimony....
  • Ricardo
    Thanks for the advising, I was wondering why i canno't get connected? =S
  • steven
    i'm connecting to digsby now and from there to msn, fb and twitter. google talk connection is giving me an auth error even though the same auth combo is connecting to gmail via digsby. curious.
  • BrenHill
    Your offices don't have a gas generator? For shame.
  • Anthony Baldarelli
    I did not experience any downtime, so either I lucked out and logged in before you guys went down, or, as another poster said, the new "local mode" worked for me. Per chance is there anyway to see if "local mode" was used in this case?
  • Revanth
    lol @ Steve

    Well, for alpha testers like myself, took a min or two on startup before switching to local mode. But it is working great. In fact, I did not even realize it was implemented already.
  • Shane Stevens
    Thanks for the update! I actually lost power at about the same time as you guys, oddly enough, and I thought maybe Digsby had been broken somehow by the sudden outage.
  • Murry
    Hee.. this came at a bad time for me. Was messing around with some of the vista network settings to change away from the defaults and speed things up. Then i rebooted and couldnt connect >..>; guess i should have checked here first. Ah well.
  • Info on becoming an Alpha Tester is in this post:

    http://blog.digsby.com/archives/198

    Help make digsby better join the team.
  • @icu

    yea, you should have seen steve scrambling to tether his laptop with his blackberry to put up the blog post ;-)
  • icu
    Well, I'm just glad it isn't me. Yes, I'll be slumming it with Trillian for a short while, but I'll certainly be back once you are. Thank goodness I came here and now I know where to go in the future (rather than uninstalling/reinstalling rebooting x3). Prompt communication = you just saved yourself a customer.
  • steven
    back online in what sense? i still can't get on.

    how can I join in the alpha testing? :-)
  • Dashindon
    Thanks for the info, Appreciate it.
  • EinsteinJr
    Back online!!
  • dickfraz
    i love you guys. what other companies are committed enough to just be honest with us and say, hey, sorry it isn't working, but we're trying to get it back up, and we'll let you know when we do.

    best software team eva!
  • Thank you for posting this. I was trying to know why I can not connect to Digsby. How can I get the Alpha release??
    Good work guys.

    Andres
  • gus
    Thanks for the quick reply to my email!

    I didnt want to sit here for an hour trying to "fix" it.
  • Trillian anyone! ?
  • Looks like it is back to Trillian or Pidgin! :-(
  • The Local mode functioned great. Sorry to hear of the power issue, but for us Alpha Testers we got the test we wanted.

    Works great. Thanks Guys!!!
  • Brittany
    Thank you for posting this. I was wondering why Digsby would not work for me... now I can stop trying to "fix" it. :)
blog comments powered by Disqus
Copyright © 2007-2010 dotSyntax, LLC.   All Rights Reserved