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Build 83 – Twitter Twoubles!

We just pushed out Build 83 (r28139) to all users, which is a small update that includes a few fixes for Twitter. Changes include:

  • Twitter will now correctly use the server time if your local time, date, timezone, or daylight savings preference is incorrect (previously you would get an authentication error)
  • Fixed a bug that would cause Digsby to go into a spin trying to reconnect to Twitter if their servers return an unexpected error.
  • Fixed a bug that caused HTML entities (ie: < > ‘ &) to show incorrectly in Twitter

Please let us know if you run into any bugs by using “Help > Send Bug Report” in the main menu to submit a diagnostic log or email us at bugs@digsby.com.

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Build 82 – Patch Perfect!

We just pushed out Build 82 (r28094) to all users which includes fixes for a few recent protocol changes.  Notable changes:

  • Fixed a bug that caused Gmail actions like ‘Delete’ and ‘Archive’ to not work if you enabled their new multi-account login option
  • Fixed a bug in MySpaceIM that caused login to fail due to a protocol change
  • Fixed a bug in the Research Module that caused Java runtime errors
  • Switched to a different Hotmail login method to improve reliability
  • Rotate CitySearch local listings in with the OneRiot trending news stories (prominently labeled as ‘Featured’ when they appear)

If you run into any bugs, please use “Help > Send Bug Report” in the main menu to submit a diagnostic log or email us at bugs@digsby.com. We’ll keep pushing to make Digsby even better and greatly appreciate your help in spreading the word!

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Build 82 – Private Alpha Release

We just pushed out a small update to all of our alpha testers (Build 82, 28065 28094) which includes fixes for a few recent protocol changes.  Notable changes include:

  • Fixed a bug that caused Gmail actions like ‘Delete’ and ‘Archive’ to not work if you enabled their new multi-account login option
  • Fixed a bug in MySpaceIM that caused login to fail due to a protocol change
  • Fixed a bug in the Research Module that caused Java runtime errors
  • Rotate CitySearch local listings in with the OneRiot trending news stories (prominently labeled as ‘Featured’ when they appear)

Since this build is primarily bug fixes for protocol changes, we’d like to push it out to all users as quickly as possible.  Please let us know if you run into any bugs by using “Help > Send Bug Report” in the main menu to submit a diagnostic log or email us at bugs@digsby.com.

If you would like to become an alpha tester and get new releases before everyone else, download this file and place it in the main program folder. Keep in mind that as an alpha tester you may get a release with a few bugs every now and then.  We are looking for people who are proactive in reporting these issues so we can fix them before builds go out to all users.

Update 1 (8/26/2010 3:10pm EST): We pushed out a small patch that should help Hotmail accounts log in more reliably.  It looks like some of the Hotmail servers have been flaky lately so we are trying a different login method.  The new build number is r28094.

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Build 81 – The More the Merrier

We’re excited to release Build 81 (r27909) to all users which includes some highly coveted new features, bug fixes, and enhancements.  As always, you can read the entire list of enhancements on our Change Log. Notable changes include:

  • Group Chat: The long awaited group chat support is finally here! You can create or join chat rooms on AIM, ICQ, Yahoo, MSN, Google Talk, and Jabber. Just click the room list button on the top right corner of the IM window and invite others to the chat. You can also create rooms via the menu: Digsby > New Group Chat.
  • LinkedIn: We’re introducing a completely redesigned LinkedIn implementation powered by their new API. You can now do all the good stuff you already do with your other social networks like comment on posts, like/dislike items, etc.
  • MySpace Like/Dislike: We added Like + Dislike support to MySpace newsfeed items.  Since their API doesn’t currently support this capability, the link acts as a shortcut for posting a “Like!” or “Dislike!” comment on the thread.

If you run into any bugs please use “Help > Send Bug Report” in the main menu to submit a diagnostic log or email us at bugs@digsby.com.  We’ll keep pushing to make Digsby even better and greatly appreciate your help in spreading the word!

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Build 81 – Private Alpha Release

We just pushed out a new update to alpha testers (Build 81, r27865 r27890 r27900 27903) which includes lots of bug fixes and enhancements along with the highly coveted group chat support!  As always, you can read the entire list of enhancements on our Change Log. Notable changes include:

  • Group Chat: The long awaited group chat support is finally here! You can create or join chat rooms on AIM, ICQ, Yahoo, MSN, Google Talk, and Jabber. Just click the room list button on the top right corner of the IM window and invite others to the chat. You can also create rooms via the menu: Digsby > New Group Chat.
  • LinkedIn: We’re introducing a completely redesigned LinkedIn implementation powered by their new API. You can now do all the good stuff you already do with your other social networks like comment on posts, like/dislike items, etc.
  • MySpace Like/Dislike: We added Like + Dislike support to MySpace newsfeed items.  Since their API doesn’t currently support this capability, the link acts as a shortcut for posting a “Like!” or “Dislike!” comment on the thread.

If you experience any issues please use “Help > Send Bug Report” in the main menu to submit a diagnostic log or email us at bugs@digsby.com.

If you would like to become an alpha tester and get new releases before everyone else, download this file and place it in the main program folder. Keep in mind that as an alpha tester you may get a release with a few bugs every now and then.  We are looking for people who are proactive in reporting these issues so we can fix them before builds go out to all users.

Update 1 (8/3/2010 5:00pm EST): We pushed out a small patch fixing all the bugs reported so far.  The new build number is 27890.  Please let us know if there are any remaining issues so we can push this out to all users.  Fixes include:

  • Fixed a bug that caused MSN IM sending to fail after a conversation idles out
  • Fixed a bug that caused two group chat tabs to appear when you are invited by an AIM buddy you are already having a 1-on-1 chat with
  • Fixed a unicode bug that had numerous bad side effects
  • Fixed a small bug with Twitter Achievements
  • Alphabetize room invite dropdown based on nickname instead of username

Update 2 (8/4/2010 6:15pm EST): One more update fixing issues reported in the last 24 hours.  The release is starting to look pretty solid so we hope to push it to all users within the next day or two.  Please let us know if any bugs remain.  The new build number is 27900.  Fixes include:

  • Fixed a  bug that caused some Yahoo group chat participants to not see messages from all other participants
  • Fixed a bug that caused the room list to get really big when you maximize/restore the IM window
  • Fixed a bug that caused MSN group chats to not show the room list when you first join them
  • Google Talk group chats now show the nicknames of the participants
Update 3 (8/5/2010 11:00am EST): One final patch fixing the last two known bugs.  This build will go out to all users later today.  The new build number is 27903 and fixes include:
  • Fixed a bug that caused the input box in popup notifications to use black font on black background
  • Fixed a bug with handling errors from the Facebook servers when retrieving comments

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More Server Issues :(

It seems that this weeks server upgrade hasn’t fully solved the login issue we ran in to last week and login is failing for some users right now.  We are working to fix the problem as quickly as possible.

Update (7/29/2010 11:40am EST): We are still working to fix this.  Some people are able to log in or launch in local mode while others are getting stuck so it may take a few restarts.  We apologize for the temporary inconvenience.  We’ll be up and running again as soon as possible.

Update 2 (729/2010 5:00pm EST): The good news is that the server cluster is online and everything is working fine.  During this down time most existing users have been connecting in “local mode” and Digsby will now resynchronize your preferences as it reconnects to our servers.  The bad news it that we aren’t sure why the entire cluster would crash every time we brought it online.  We’ve narrowed the cause down quite a bit but we are still working to figure out the exact cause so we can fix it before this happens again.  Thank you all for your support and we apologize for the temporary inconvenience.

Update 3 (7/30/2010 8:50am EST): We are, unfortunately, having server issues again this morning.  We’re working to fix the problem now and also investigating the underlying cause so we can put a permanent solution in place.  For existing users, Digsby will take about 15-20 seconds to try to log in and then it will launch in local mode (bringing up locally cached account and preference info).  We’ll keep you posted!

Update 4 (7/30/2010 6:30pm EST): Everything has been stable for several hours, which is a good sign! There are some stop gap measures in place which we hope will curtail the issue until a more permanent solution is implemented.

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Build 80 – Hotmail Hotness

We just pushed out a small update (Build 80, r27822) which compensates for a protocol change in Hotmail (Windows Live Mail) which caused login to get stuck in the “Authenticating” state. As always, you can read the entire list of enhancements on our Change Log.

If you run into any bugs please use “Help > Send Bug Report” in the main menu to submit a diagnostic log or email us at bugs@digsby.com.  We’ll keep pushing to make Digsby even better and greatly appreciate your help in spreading the word!

PS: Facebook Chat servers are having issues so login is broken until they fix the problem on their end.

Update 1 (7/28/2010 1:45pm EST): Facebook Chat servers seem to be back to normal now so login should work fine.  We are also looking into a possible LinkedIn protocol change.

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Scheduled Server Upgrades

We will be doing scheduled server upgrades this Tuesday from 12:00am EST through 6:00am EST. There may be sporadic periods during which account registration will be unavailable and there may very brief periods where login is unavailable. We will keep updating this blog post as we run through the procedure tomorrow night.

Update 1 (7/27/2010 1:40am EST): The coffee is flowing and we are going! The upgrade is in progress right now. User registration and account password resetting is currently disabled.

Update 2 (7/27/2010 5:45am EST): We finished upgrading the database servers. We are now migrating all the login servers to the new database. User registration and account password resetting is still disabled. Login is currently unaffected.

Update 3 (7/27/2010 6:15am EST): We are starting the final phase of the upgrade. Login may be slow or unavailable for the next 20-ish minutes.

Update 4 (7/27/2010 6:50am EST): Everything is coming back online now. Login may be a bit slow for the next few minutes as everyone reconnects but we should be all set unless unexpected issues arise. User registration and password resetting are also back to normal. Thanks for your patience!

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Server Issues

We’re having server issues that are preventing some people from logging in.  We are working on resolving the problems now and will update you as soon as things are back to normal.

Update (1:30pm EST): Everything is back to normal.

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Build 79 – Summer Luvin’

To kick off the summer, we just pushed out Build 79 (r27405 r27465) to all users which includes new features, bug fixes and a few key enhancements.  As always, you can read the entire list of enhancements on our Change Log. Notable changes include:

  • Spell Check: We expanded spell check to support over 50 languages instead of just English. The next phase of this project will include translating the actual Digsby client into different languages.
  • Facebook Chat: Our Facebook Chat implementation will now connect to a new set of Facebook XMPP servers that should be much more stable than the HTTP servers we currently connect to. These servers also report your entire buddy list instead of just online buddies.
  • Facebook Login: We switched Facebook Newsfeed and Facebook Chat login over to OAuth 2.0, which is a much more streamlined method for requesting permissions that Facebook announced at their last F8 conference.
  • Twitter Achievements: We added achievements to Twitter (previously only on Facebook and MySpace). You will be asked if you would like to enable or disable this functionality and you can turn it on/off by editing your Twitter account in Preferences.
  • Protocol Fixes: We fixed a major bug in Google Talk that caused it to constantly disconnect if you have an iTeleport user on your buddy list.  We also fixed a major bug that caused Yahoo Mail to fail to connect for some users due to a protocol change on their end.

We are currently wrapping up group chat support for all protocols and will have that pushed out to Alpha testers shortly.  We will also begin testing a new option in the installer soon which allows you to install a portable version of Digsby to a USB stick so you can always have your favorite green buddy by your side.

If you run into any bugs please use “Help > Send Bug Report” in the main menu to submit a diagnostic log or email us at bugs@digsby.com.  We’ll keep pushing to make Digsby even better and greatly appreciate your help in spreading the word!

Update 1 (6/16/2010 11:00am EST): We just pushed out a small patch to ALPHA testers (build 27449) which fixes a couple protocol issues. It ignores erroneous errors from the Twitter servers so you should see less “failed to connect” messages and it also adds log statements to help us hunt down a login issue with Facebook Chat.

Update 2 (6/17/2010 11:30am EST): Another patch just went out to ALPHA testers (build 27465) with a few more protocol fixes.  Incoming IMs from AIM buddies using meebo will no longer show HTML. Facebook Chat will no longer request buddy icons and status updates excessively. There was also a fix for Facebook chat which caused it to fail to connect for a tiny portion of users.

Update 3 (6/17/2010 4:00pm EST): We just pushed out the above two patches to all users bringing the public release number for this build to r27465.  Changes include:

  • Ignore erroneous errors from Twitter servers that were causing disconnects
  • Fixed a bug that caused Facebook to fail to connect for a small portion of users behind firewalls
  • Fixed a bug that caused incoming IMs from AIM buddies using meebo to show HTML
  • Fixed a bug that caused Facebook Chat to request buddy icons and status updates excessively

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